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02-18-2015 01:45 PM
On 2/13/2015 stevieb said:. . . It was back in the days when QVC was a very different operation . . ., they actually sent out the replacement item before I returned the original... ... Yes, believe it or not, they used to do things like that for customers!
And some retailers still do things like that. I bought a Kindle reader from Amazon, then decided I wanted a different, more expensive, model. I paid the difference in price, and they shipped the replacement before they received the original.
As for QVC's exchange procedures, I guess I haven't exchanged anything for a very long time. I don't recall having any problems, but it may have been so long that I forgot. 
02-18-2015 03:14 PM
On 2/13/2015 stevieb said:Personally, I wouldn't rely on notes tucked into returns... I'd just return it for a credit or refund and place a separate order for the color I wanted.
Exactly what I do too. I don't ever want to wait as I may miss out on the color, size, etc.
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