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09-01-2018 11:29 AM
Is anyone else in California unable to place QVC orders? I noticed the issue last night, but customer service was closed. Today I was told there is an issue and they are working on it. I hope this is resolved soon bc hubby’s happy dance is really getting old! 🕺
09-01-2018 11:50 AM - edited 09-01-2018 11:53 AM
@Ifeelwicked. Maybe this will explain.. I've tried to provide a link but this system is so screwed up that it won't bring up the right thread. It's on about page 5; you can look it up. The title is correct but the text is wrong.
09-02-2018 11:12 AM
I tried ordering Martha Stewart's Salmon. When I got to the shipping address it said,
Unfortunately, this item cannot be sent to the requested Ship-To address. This may be due to a shipping restriction or lack of service at that address. Please enter an alternate ship-to delivery address or remove the item from the shopping cart. You may also contact Customer Service or QVC Live Help, and a representative could provide more details or alternatives.
M58056 - Martha Stewart (8) 6-oz Atlantic Salmon Filets w/ Butter
I called customer service, asked me where I lived, PROP65 FOR CALIFORNIA. EFFECTIVE 8/25/18. Disappointed. Had ordered the salmon before, really liked them. I tried ordering Egg Harbor Faroe Island Salmon that went thru.. Strange. I enjoyed Egg Harbor Salmon, really good. That did not make sense! I liked the Martha Stewart's not only taste good, but, I loved the butter you received with it.
09-02-2018 02:45 PM
Yes me too. I called twice (the 1st rep didn't know & was snippy but the 2nd was knowledgeable & explained to me). I was told finally that QVC is reviewing Prop 65 guidelines until then almost every item will be restricted. That includes Denim & Co. I was just trying reorder another D&C shirt that I received today & was blocked. It may be due to companies having to pay state taxes BUT they should have told the consumer long before...
They are going to have a lot of angry QVC customers....
09-02-2018 04:03 PM - edited 09-02-2018 04:05 PM
@Kachina624 wrote:@Ifeelwicked. Maybe this will explain.. I've tried to provide a link but this system is so screwed up that it won't bring up the right thread. It's on about page 5; you can look it up. The title is correct but the text is wrong.
Maybe this works better.
This link to an LA Times article was included in that thread.
http://www.latimes.com/health/la-he-pro-con2-2009nov02-story.html
09-02-2018 05:57 PM
I just tried to order an Attitudes by Renee Poncho online and was informed it could not be shipped to my San Diego address. I did call CS. She tried again to order the item with the same result. She said this does not apply to all items, so I also was interested in a Laurie Felt top, and that order went through. For now, I guess it will be hit or miss!
09-02-2018 07:27 PM
If there's a non-perishable item you really want, can you have it sent to someone in another state and have them forward it to you?
09-02-2018 07:36 PM
This will likely cost QVC a ton of money in lost sales.
09-03-2018 12:06 AM
@SleeplessinSD wrote:I just tried to order an Attitudes by Renee Poncho online and was informed it could not be shipped to my San Diego address. I did call CS. She tried again to order the item with the same result. She said this does not apply to all items, so I also was interested in a Laurie Felt top, and that order went through. For now, I guess it will be hit or miss!
I couldn’t order jewelry, but my Temp-tations order went through. I’m trying to get a headstart on my Christmas shopping. Their timing couldn’t be worse. 😡
09-03-2018 02:31 AM
Friday after midnight I tried twice to order three C. Wonder accessories for my daughters to sock away for Christmas and I got the error. I thought they restricted my account which didn't make sense. I contacted customer service on Saturday afternoon. The lady was a bit snippy initially but she was curious so she keep searching and found out why. I thought about it and shipped to another state and a relative will ship to me but I won't order anything else because its too much of a hassle. I just really wanted those items as a Christmas idea. This whole thing is terrible and like another postor said, "bad timing"!
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