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Respected Contributor
cody2
Posts: 2,897
Registered: ‎03-19-2010

Re: Billing Errors

‎10-24-2025 01:19 PM



@cody2 wrote:
This isn't a direct quote however it is thejistt of the story. when packaging a return...it tells us that if the item is not as it was new when they mailed it and you were credited already, they will recharge your account for the item when they actually receive it.

 

 

@cody2 

 

Your paraphrasing is misleading.

 

No returned item has to be in new or unused condition.

 

This is what it actually says:

 

Based on our verification of the returned item, if the returned item is not the item for which you had requested a return, or is not in the same quantity, we may bill your original payment method.

 

 

@RespectLife Thank you for correcting me.

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