Q Talk

[Nikalette]

If it was a Dell, the returns take longer. Also, I did have one return disappear. After about 3 weeks though I got my refund? There were several items in the box. If you use QVCs label, the item is automatically insured. I always get a receipt from the post office.

[3star]

Yes! That is now why I always pay for the return. Things do get ""lost"" in the mail or the QVC return center.

[tuscaloosa]

Way back in the day, maybe 13 years ago, I returned a silver ring. I did not insure it. QVC said it never arrived. That taught me a lesson. I was so relieved it wasn't a gold item. I never again made a return that I did not insure.

I must add that my daughter sent me a silver ring for my birthday through QVC several years ago. There was a mess up and I ended up getting the ring for free. My daughter received her money back. Long story.

[Starlight1_1]

I would never buy anything electronic from QVC. I brought one time a cannon camera and that was a nightmare.

[Group 5 minus 1]

No. But an item I ordered has been lost. It was a top. I don't know if the Q lost it or USPS but it was shipped the last week in May. Called CS and they credited my account. I personally think it was lost by USPS. The top was a light weight and easily could have fallen into something. Oh well I will probably get it in time for Halloween.