Q Talk

[TickledPink1103]

QVC has not honored the 90 day return policy on two items I purchased February 23 and 24th. They returned the items back to me that I returned to them stating my return violated their return policy. Extremely deceptive. BBB needs to be contacted.

[SuhseK]

Tickled Pink: Did you reach out to CS for an explanation? Perhaps this was an error? 

You can also reach out to the social team, for assistance. 

[care giver]

When it takes 90 days to ship there should be a 90 return policy.Ive given up for now

[loriqvc]

@Daysdee - The 90-day return policy applies for orders placed February 1–May 31. As of June 1, the 30-day return policy is back in effect.

ETA: I just noticed that this thread began back in March and people have started commenting on it again this month...

[loriqvc]

@TickledPink1103 - It sounds like there was a problem with your return rather than an issue with the return timeframe. I would suggest that you reach out to the social team for further details and assistance: QVCSocialTeam@qvc.com