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08-26-2020 05:41 PM
I see that the price has gone up. I'd like to exchange it for size. I will have to pay the new, more expensive price?
08-26-2020 05:44 PM
@1jac - No, this should be an even exchange money wise. Same price and no additional shipping charges either way. The few times I've done this, it seemed to take a long time.
08-26-2020 05:45 PM
If it works correctly, you can exchange it for a different size for no additional cost. Sometimes by the time your item gets back to the Q and they process it your requested size might be gone. Then you will get a refund.
08-26-2020 06:18 PM
If they don't have your size for an exchange and you get a refund, does QVC charge you return shipping costs? Thanks.
08-26-2020 06:20 PM
@Ms49r wrote:If they don't have your size for an exchange and you get a refund, does QVC charge you return shipping costs? Thanks.
@Ms49r wrote:If they don't have your size for an exchange and you get a refund, does QVC charge you return shipping costs? Thanks.
@Ms49r if QVC does not have your exchange in stock you will not be charged return shipping costs. You will be refunded everything you paid. They do sometimes get it wrong and charge you for return shipping. If this happens just call CS and they will refund the shipping. This has happened to me a few times, the most recent being last week. I called CS and they refunded the $6.95 shipping fee.
08-26-2020 07:41 PM
@1jac tell us about the size issue. Do you think it runs small? Large?
08-26-2020 11:26 PM
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