Kitchen

[gkelly]

On 6/12/2014 chambordbear said:

hi everyone,

I had written a reply on here by the person if they hand paint the dots. it makes me wonder, as I have not been happy with the PDs that I am receiving. I just got my 3 piece PD in red and white, had to return them...all three had issues. I had to pay to return them all. why is that, when something is wrong with the bowls. the big bowl had a pick mark in it, the second bowl had white dots with red marked on them and some were not round, the third bowl had swirls inside and out. I told them on the phone, so I had to return them. now I sit with the Cherry bowl that also has dots on them.......bowl is not great either. I think Tara needs to step up and make sure her merchandise is checked by Quality Control better than it is. the prices are going up and the quality is not as it once was. Sorry, just had to say something. I love Temptations but if this quality continues to be bad, I am not investing more money.

thank you for listening.

I would call QVC CS back & hopefully get a different rep. Explain what you concerns are & you shouldn't have to pay to return defective items. I have returned few TT sets and never paid for returned shipping but it has been a few years ago since that has happened.

I have never had any problems with Tara's CS but a few posters say they have. Guess it's about your attitude when you call them? I find that most CS are pleasant & they are there to help!

[Daysdee]

On 6/13/2014 gkelly5744 said:

On 6/12/2014 chambordbear said:

hi everyone,

I had written a reply on here by the person if they hand paint the dots. it makes me wonder, as I have not been happy with the PDs that I am receiving. I just got my 3 piece PD in red and white, had to return them...all three had issues. I had to pay to return them all. why is that, when something is wrong with the bowls. the big bowl had a pick mark in it, the second bowl had white dots with red marked on them and some were not round, the third bowl had swirls inside and out. I told them on the phone, so I had to return them. now I sit with the Cherry bowl that also has dots on them.......bowl is not great either. I think Tara needs to step up and make sure her merchandise is checked by Quality Control better than it is. the prices are going up and the quality is not as it once was. Sorry, just had to say something. I love Temptations but if this quality continues to be bad, I am not investing more money.

thank you for listening.

I would call QVC CS back & hopefully get a different rep. Explain what you concerns are & you shouldn't have to pay to return defective items. I have returned few TT sets and never paid for returned shipping but it has been a few years ago since that has happened.

I have never had any problems with Tara's CS but a few posters say they have. Guess it's about your attitude when you call them? I find that most CS are pleasant & they are there to help!

If an item is defective you do not have to pay return postage. Call CS and get it corrected. That has always been QVC's policy.

[Daysdee]

On 6/12/2014 chambordbear said:

they can say they are hand painted, doesn't mean one person sits there and does all that painting either. each item can be hand set in a machine for painting, see hand painted.

I wonder about that too. Like the Old World--how can they be "hand" painted?

[JannyRee]

Well, if you were on an assembly line painting dots (instead of concentrating on getting a pattern right) you could talk while you worked