Reply
Trusted Contributor
Posts: 1,875
Registered: ‎07-03-2014

hi! I just got my keurig 2.0 K250, and I can't figure out how to change the brew size! it says it can brew up to 14 oz., but when I go to settings, all it shows is the language preference. it also says to use the arrows to scroll the menu, but there's only 1 arrow I see on the screen and it keeps taking me back to the main screen. it's making me crazy! can anyone help?

thanx!!

Honored Contributor
Posts: 11,153
Registered: ‎05-22-2012

Have you checked their website for a manual or contacted customer service to see if anyone can walk you through the setup?

Honored Contributor
Posts: 24,215
Registered: ‎03-09-2010

I have the k450, so it may be different with your brewer, but the only time you can change the brew size is after the k-cup is in the machine and you're ready to brew.

Fly!!! Eagles!!! Fly!!!
Trusted Contributor
Posts: 1,875
Registered: ‎07-03-2014

chynnablue, I read the manual that came with the machine and I read the instructions online too, but I just can't seem to get it to work! hubby and I tried, but came up with nothing Smiley Sad   it looks like it's going back tomorrow. 

Trusted Contributor
Posts: 1,875
Registered: ‎07-03-2014

gardenman, I tried that way too. with the k-cup in and with out. didn't make a difference. anyway, I take a 16oz cup of coffee every morning and this goes up to 14 oz only (if I could get it to work), so either way, I'm not satisfied. at least I can return it - sadly Smiley Sad

Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013

I googled your machine number and a setup video came up.  It shows a picture of a cup on the screen and as the person touches it, the size changes.  We can't do links, but just google it.

Trusted Contributor
Posts: 1,875
Registered: ‎07-03-2014

hey GCR18! how kind of you to google it. many thanx!

I've tried that, but it only goes up to 10oz. the manual says I need to go to settings and choose #2, which shows I think 12 and 14oz. but like I said, i can't even get to the settings window cause after the language preference, there's only 1 arrow to press and it directs you back to start brewing. very frustrating.

Trusted Contributor
Posts: 1,318
Registered: ‎03-10-2010

What type of k-cup are you using? I think you can only do the larger sizes if you have a travel mug or carafe k-cup in. They have a new "my k-cup" that might also allow you to do the larger sizes. 

Respected Contributor
Posts: 3,055
Registered: ‎01-30-2015

I know this might sound simple, but have you tried unplugging it for a few minutes and them plugging it in and starting over? May just need to have it s brain "re-set"..

Contributor
Posts: 61
Registered: ‎12-18-2012

One person said in her review that you can get the 2.0 250 to change to 14oz by using a vue cup.