What is your return policy?

Temp-tations® offers a 30-day money back guarantee. Try a temp-tations® product for 30 days, and if you’re not completely satisfied, simply return it for your money back. No questions asked!

If you bought the item from temp-tations.com, call temp-tations® Customer Service at 1-800-442-8677 within 30 days of receipt.

If you bought the item from QVC, call QVC Customer Service at 1-888-345-5788 within 30 days of receipt.

How do I return a temp-tations.com product within the 30-day return period?

If you’re not completely satisfied with your temp-tations.com product, simply call our Customer Service team within 30 days of receipt at 1-800-442-8677 to process your return and refund. We ask that you return your items in their original packaging, and make sure that the merchandise is in the same condition as it was upon receipt. We will provide you with a Return Authorization number, which must be written legibly on the outside of the shipping box.

To guarantee your refund, we suggest shipping your return via UPS or Certified Mail with a receipt of mail. Once your return is received and inspected, your refund will be processed and we will notify our payment processor to issue a credit to the credit card or other method of payment used for the initial purchase.

If your return is because you simply do not like the product, you are responsible for the return shipping and handling costs. If the product is deemed defective, you are not. See below for more information.

  What if I have a problem with my temp-tations product after the 30-day return period?

All temp-tations® products come with a limited three-year warrantee that covers any manufacturing or material defects for three years from the date of purchase. So, whether you bought your product from temp-tations.com, QVC or Amazon, should your product prove to be defective at any time within the three-year warranty period, we will replace your item at no charge.

However, the flat shipping and handling fee is not included in the terms of this warranty and will be your responsibility. This is to ensure that your free replacement piece gets to you safely, and so we can continue to offer such an extensive warranty to all of our customers.

To process any replacements under our warranty policy, call our Customer Service team at 1-800-442-8677. In some cases, we do require customers to return defective pieces, at no cost to you. This is so we can understand and address any manufacturing defects.

See our warranty policy for more details.