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I wonder why the most experienced, knowledgeable person on Temptations has not responded to this poster since this thread has been up for two days? I just saw some other posts by her helping someone else this morning and the last day or two, so maybe she will eventually decide to help this <em>"new"</em> poster?? Odd.........
I asked her if she was getting paid by Tara and she never responded!
If it is the same poster I am thinking of, I asked her if she worked for the maker of TT on another thread and she never responded. She seems altogether too invested in the line. She gets very defensive if anyone says anything bad about the line.
I didn't see your original post, but I'm sorry that you had trouble with your dish failing. It is not uncommon to see and hear such things, as there are a couple of Facebook pages dedicated to the love (and frustration) of owning/using Temp-tations.
If you contact Temp-tations directly (use their 800 number, not the email option, as they rarely respond to email) they will replace the item, usually just for the shipping cost.
Sorry your post was removed, but there is a particular poster on here that tends to make that happen when people are being critical (and justifiably so if you dishes are cracking and breaking with normal use) of this product line. You'd think she had stock in the company or something the way she defends the product line. Perhaps that is how it was removed.
Why should a customer have to pay the shipping cost for a defective item? That makes absolutely no sense to me.
Personally, if I had something crack in the oven, the last thing I would want would be a replacement even if it was 100% free. No way in a million years would I pay shipping.
I didn't see your original post, but I'm sorry that you had trouble with your dish failing. It is not uncommon to see and hear such things, as there are a couple of Facebook pages dedicated to the love (and frustration) of owning/using Temp-tations.
If you contact Temp-tations directly (use their 800 number, not the email option, as they rarely respond to email) they will replace the item, usually just for the shipping cost.
Sorry your post was removed, but there is a particular poster on here that tends to make that happen when people are being critical (and justifiably so if you dishes are cracking and breaking with normal use) of this product line. You'd think she had stock in the company or something the way she defends the product line. Perhaps that is how it was removed.
Why should a customer have to pay the shipping cost for a defective item? That makes absolutely no sense to me.
Personally, if I had something crack in the oven, the last thing I would want would be a replacement even if it was 100% free. No way in a million years would I pay shipping.
NYC Susan, this is what I have been asking about for a long time!! You see these types of posts about getting replacements all the time?? If I had one piece that cracked or broke like some of the posters have claimed, I would throw whatever I had in the garbage, not get a replacement!!
Just wondering.... Is it only the TT that crack? QVC has sold Rachel Ray, Technique, and other China made stoneware. Do any of these have any problems? I looked and RR stone cookware has very good reviews.
I have TT and RR stoneware. RR's is by far better quality! TT got to be too disappointing to order. I kept getting orders in terrible shape and it's a pain to return. Most of mine were so bad I didn't have to pay shipping but it's heavy and its a pain. Everything I have gotten from RR's line has been absolutely impeccable! I have her big set with the swing lid, loaf pans and a square pan.
I do wonder though with all the complaints about TT how qvc can continue selling them. I feel as though RR is hardly on and her line has hardly expanded but there is Tara every Sunday with more Old World! 
Just wondering.... Is it only the TT that crack? QVC has sold Rachel Ray, Technique, and other China made stoneware. Do any of these have any problems? I looked and RR stone cookware has very good reviews.
I have TT and RR stoneware. RR's is by far better quality! TT got to be too disappointing to order. I kept getting orders in terrible shape and it's a pain to return. Most of mine were so bad I didn't have to pay shipping but it's heavy and its a pain. Everything I have gotten from RR's line has been absolutely impeccable! I have her big set with the swing lid, loaf pans and a square pan.
I do wonder though with all the complaints about TT how qvc can continue selling them. I feel as though RR is hardly on and her line has hardly expanded but there is Tara every Sunday with more Old World!
There are a few other lines of excellent quality bake/table ware on QVC that, actually do what they claim without chipping, cracking, or smashing. I think sometimes people get caught up in quantity rather than quality and, forget that, you get what you pay for. I have tried Lydia from QVC and they are wonderful. I got them over a year ago on clearance and could not be happier. They are beautiful and I use them all the time. RR has a TSV coming up that looks beautiful also. I have not tried her product yet but, it has to be better than TT. I think as long as people keep buying TT QVC will keep selling this line of throw away bake/table ware. If everyone who was displeased with even one item in a set and returned it, having the Q pay for return shipping, maybe then the Q would sit up and take notice.
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