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01-16-2017 02:19 PM
I was making a smoothie with my Vitamix I purchased from QVC in Jan. 2012. It started smoking from the base and smelled horrible. I turned it off and unplugged it. I called Vitamix today and thank goodness it is still in the 5 year warranty. So they are paying shipping both ways and fixing or replacing. Here is my delema....By Jan. 23, if I want an additional 3 year warranty, I need to pony up $120. If it breaks again and I have no warranty, it costs me shipping and repairs. And then in 3 more years, another who knows how much for a warranty and so on. What would you do?
01-16-2017 02:23 PM
I'm so sorry! I would die if mine broke that quick.
I personally would put the $120 towards a new machine, if necessary. If it breaks a second time, I wouldn't want it in my kitchen anymore and would go with a newer, hopefully more reliable, model.
01-16-2017 04:21 PM
I wouldn't buy an extended warranty. That's just me. Mine is older than yours and I haven't had any issues with it.
01-21-2017 01:30 AM
The most Vitamix charges for an out of warranty repair is $169. I don't think that difference is worth buying the warranty. If the same issue reoccurs I think Viamix would fix it again at no charge or reduced charge.
01-21-2017 12:25 PM
I never buy extended warranties either. If I've had that much trouble during the original warranty period (as with my frig and dishwasher) I just replace them. Ironically the Maytag people have straightened out the frig problems in my new one (I loved the configuration). The dishwasher was so bad I replaced it with GE. Now I'm sorry because when the Maytag was working it was fabulous. Everything came out spotless, dried on gunk and all.
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