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01-22-2015 01:19 AM
When did they change the policy, like it or return it within 30 days
01-22-2015 01:31 AM
I didn't know they changed it
01-22-2015 09:40 AM
Where are you finding this information?
01-22-2015 10:06 AM
01-22-2015 10:32 AM
I think the "new" policy is "Love it or return it" but it's nothing new as far as
I can see...Q has always had the 30 day return policy. I saw nothing about returning Food items on QVC's policies, maybe I am not reading in the right places?
Agree with Danky that Q does not want food items to be returned.
01-22-2015 10:37 AM
I don't see any change in the QVC return policy. It's always been a 30 day return - they just changed the way they word it now.
As for food, I've had to return a couple of food items through the years. Our summers are so extremely hot here sometimes (even with dry ice) the food is thawed before it arrives. I have phoned CS and they always issue a refund, and they do not want the food returned.
01-22-2015 10:42 AM
Well, they certainly must throw any returned food away-but if they insist that you must return it for a refund, they know it'll be a lot of trouble so people will skip it. Less returns, more money for the Q.
01-22-2015 07:37 PM
The one time I had a problem they did not want it returned, then again that was a couple of years ago.
01-22-2015 07:49 PM
No yesterday I got thawed out mini croissants and they said to throw them out and I will get another shipment by the 29th of Jan..
01-22-2015 07:52 PM
On 1/21/2015 josie said:When did they change the policy, like it or return it within 30 days
So Josie, can you update us on what the change is?
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