My "New" Range - Page 2

ECBG · ‎01-08-2011

@CelticCrafter wrote:
Why wouldn't they send a repair person out first? It's only 2 months old, shouldn't require automatic replacement of the appliance.

@CelticCrafter

DS, whom is a contractor told me that "likely they won't want to fool with repairs and parts.".

I've never had an issue with any new appliance, large or small.

kitty60 · ‎03-13-2010

I have had issues with new appliances and I never expected them to replace the appliance unless they would be unable to fix it. My last new fridge had an issue and it took them a week or so to get the part and it's been fine ever since.

PickyPicky3 · ‎10-22-2018

@ECBG How did things turn out?

ECBG · ‎01-08-2011

@PickyPicky3 wrote:
@ECBG How did things turn out?

@PickyPicky3

Samsung is sending a repair team. We'll see how that goes.

Thank you for checking on me, that was very sweet!

tiny 2 · ‎03-10-2010

@ECBG wrote:
@millieshops wrote:
@ECBG Fingers crossed the repair team just needs to recalibrate the thermostat -- and that they actually know how to do that!
@millieshops

Thank you. Whatever. I am way ahead of the warranty. They fix or replace. I know who to call.

@ECBG You might try looking up online with the model number to see if there are instructions to recalibrate.

PickyPicky3 · ‎10-22-2018

I've never had a repair "team" for any appliance issue. Maybe in case they have to take it out?

stevieb · ‎03-10-2010

This little You Tube video has a woman calibrating her Samsung oven. It doesn't appear hard to do.

https://www.youtube.com/watch?v=O-Kub84twR0

In my pantry with my cupcakes...

ECBG · ‎01-08-2011

@tiny 2 wrote:
@ECBG wrote:
@millieshops wrote:
@ECBG Fingers crossed the repair team just needs to recalibrate the thermostat -- and that they actually know how to do that!
@millieshops

Thank you. Whatever. I am way ahead of the warranty. They fix or replace. I know who to call.
@ECBG You might try looking up online with the model number to see if there are instructions to recalibrate.