Lindt Chocolate

Kachina624 · ‎03-10-2010

My Spring assortment of Lindt Chocolate truffles arrived today about 4pm after spending a cozy day in the back of an UPS truck with temperature in mid 80s. Guess what a state it was in?

I gingerly set itt aside, touching as little as possible, to firm up without making a big mess. I could see soft, squished pieces.

I would have never ordered if I'd known we were going to have an early hot spell. Too hot for chocolate, window for it has closed for summer.

New Mexico☀️Land Of Enchantment

Citrine1 · ‎03-09-2010

One year I had ordered the Lindt chocolate for delivery in late November. Wouldn't expect there to be any problems, but guess what? It was an unusually hot day here in Philly and much of the chocolate was melted. I called customer service and was issued a full refund. Give them a call @Kachina624 .

OneHappyHiker · ‎01-04-2011

@Kachina624 As @Citrine1 suggested, I would give them a call. The problem as I see it with some chocolate... I've noticed when it has melted a bit as you describe, some pieces get an annoying white almost powdery look on top of the chocolate. I know it might be like honey that's crystalized, but for some reason, those pieces never taste as good as the ones without it. I hope it's all perfect as those Lindt chocolates are divine! Enjoy!

Bonkers1 · ‎07-29-2012

@Kachina624

Just the opposite here in NY. With temps here still in the 20's and 30's I should be able to order food all through the summer.

Kachina624 · ‎03-10-2010

That white is called "bloom" and is caused by temperature change. Experts say it has no effect on the taste or quality of the chocolate. It just looks unattractive. I'll call CS tomorrow. Their phones are jammed up today, you can't even hold. No live chat.

New Mexico☀️Land Of Enchantment

OneHappyHiker · ‎01-04-2011

@Kachina624 wrote:
That white is called "bloom" and is caused by temperature change. Experts say it has no effect on the taste or quality of the chocolate. It just looks unattractive. I'll call CS tomorrow. Their phones are jammed up today, you can't even hold. No live chat.

@Kachina624 lol I'm not an expert... so that's prob why bloomed-out chocolates don't taste as fresh to me

Wow. No live chat and you can't even hold! Catch them tomorrow for sure! I'm confident they will be able to rectify the situation for you. They are delicious, but not inexpensive, so you want to be able to enjoy each and every single one of them w no bloom

Desertdi · ‎03-13-2010

@Kachina624

I would have been in TEARS. Seriously. di

♥Surface of the Sun♥

Venezia · ‎03-09-2010

@Kachina624 - Why not just send the Social Team an email? They've always sorted out any requests like that for me pretty quickly. I can't remember the last time I phoned anyone at QVC.

(And I'm so sorry something you looked forward to arrived in that condition.)

"" A little learning is a dangerous thing."-Alexander Pope