Kitchen

[Carmie]

You can just do a return online by going into your order. Your money will be refunded immediately.

No need to return the products.

[CamilleP]

The Q is going to be doing a bunch of refunds on this product.   My order arrived today with the box having been ripped open, one of the two bags of truffles ripped open and half the bag itself missing, who knows how many truffles missing, the box taped shut with some of the cardboard still missing, and one truffle sticking to the inside of the tape.  I did a live chat and got a refund, and was going to waitlist a replacement, but they are totally out of stock.  I have no idea if the loose truffles are safe to eat, who knows what may have sloshed around inside that box with the loose ones; fumes, critters, who knows?  

[rockygems123]

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@Kachina624 wrote:

I've already tackled my doctor's office and the garbage company today.  I'd rather do CS tomorrow.

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@Kachina624 

Yuk those situations are time consuming and can be frustrating. 

The social team email responses at least this week have been swift maybe try that.

[Venezia]

@CamilleP - Clearly, someone got hungry while delivering your Lindt chocolates!  

Since you got a refund, I think I'd toss the ones from the open bag.  The second bag should be fine, if it was still sealed.

[Venezia]

Lindt chocolates are so easy to find where I am that I'd never order them from QVC.  Pretty much everywhere sells them.

Plus, the last time I bought a large (100 ct) bag from the Lindt shop, I ended up giving most of them away.  I guess I've just gone off them.  I have their rewards card, but for some reason they never got it entered correctly in their system and I stopped getting emails with the promotions they did.

In the end, it was more trouble than it was worth.

[We rescue cats]

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@Kachina624 wrote:

I've already tackled my doctor's office and the garbage company today.  I'd rather do CS tomorrow.

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OH NO, you will need the chocolates after a day like that!!!!

[cjm61]

@Kachina624 I wonder why you are just receiving yours. I am finding this odd, I received my spring order a long time ago, can't even remember when but weeks ago. 

[msgb]

My husband ordered these and received on Wednesday and all were in good order.

[Kachina624]

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@cjm61 wrote:

@Kachina624 I wonder why you are just receiving yours. I am finding this odd, I received my spring order a long time ago, can't even remember when but weeks ago. 

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@cjm61.  These were from a special promotion they offered about 10 days ago.  They use the very slowest shipping method that exists. 

[RetRN]

Ordering Lindt chocolates when you live in a warm climate? Not the brightest move, they are sold everywhere. Oh, maybe to get a refund?