KitchenAid Customer Service Fixed Me Up!

Shawnie · ‎03-10-2010

So this past winter i purchased the 9 cup Food Processor. Perfect for me. But today the disc adapter had a run in with my disposal, The disposal won. Sad me,

Called Kitchen Aid Customer Service. The part is being sent to me--No Charge!

Q4u · ‎03-17-2010

That's wonderful! Kitchenaid has CS that is exceptional! It speaks extremely well for the company. I have the ultra big Professional 600 mixer and love the thing. Had it for years and it it's like new. But I know they have my back if I have a problem....

*~"Never eat more than you can lift......" Miss Piggy~*

Pooky1 · ‎12-23-2015

thats great that they covered it. we had an issue with our kd food processer when we first got it and they shipped us a brand new one no charge. we just sent the broken one back. free of charge and they sent us a shipping label.

Carmie · ‎10-25-2010

My son and I got my sister a KA mixer for Christmas one year. About 18 months later, it wouldn't run.

My sister called KA and they sent her out a brand new mixer and a box with prepaid postage to sent the broken one back.

My mixer is about 36 years old and runs great. I love KA products. They stand behind their items.

patbz · ‎03-10-2010

They don't always stand behind their products. I had a five year old mixer that stopped working; when I called them they would have fixed it if I'd sent it to them on their dime (the total estimate was ridiculous). I bought another kitchenware from Amazon. I still think that their mixers are great.