Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
09-23-2021 05:01 PM
My kitchen aid blender just started leaking out the bottom a few days ago. I have had it over a year so warranty is expired. I called kitchen aid and they said the model I have is discontinued and they don't have the parts for it. They upgraded the blender I have so there replacing our blender with the upgraded blender free of charge.I just have to send the old blender back when new one comes in and there sending me a return label to send it back. Kitchen aid has very good customer service.
09-23-2021 05:10 PM
WoW!!! That is great customer service.
Wonder if your rubber seal just dried out on your original one thus the leakage.
09-23-2021 06:17 PM
I had an issue with our kitchen aid mixer once and food processer in the past and the did the same thing. Sent us a new one and had me send broken one back.I think it depends on the age of the appliance to.
09-23-2021 10:29 PM
09-24-2021 06:03 AM
Now THAT IS "customer service".
09-24-2021 09:10 AM
@Pooky1 Thankk you for posting this positive news about the Kitchenaid brand. That is truly the gold standard in corporate excelllence!
Best wishes on enjoying the replacement of your blender with a new model.
aroc3435
Washington, DC
09-25-2021 10:44 AM
Double Wow ! I expected a tale of frustration and I was going to recommend a Vitamix. So happy to hear about companies that give great service.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788