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05-12-2022 10:11 AM
I am so very frustrated . I bought a new Keurig K Supreme because of the 5 puncture needles. Several weeks later it started spitting coffee grinds all over the place. I even had to use a fine mesh strainer to get them out of my mug. I thought it was just a lemon. Took it back to Target and replaced it with another one. It happened AGAIN. And, I've had the replacement for only 3 days! What is going on? Could it be a design flaw? Anyone else have this problem?
05-12-2022 10:22 AM
I have that Keurig. It works great. There was one time when it seemed it was blowing up, smoking and spitting. I cleaned up the mess and ran several cups of plain water into the cup to get rid of any leftover grounds. I think it was because I put the K cup in but didn't press it down into the holder. I just closed the lid and figured that would push the K cup all the way in. Sometimes it does. Since I started pushing the K cup in before closing the lid I haven't had a problem. If you continue to have a problem, call Keurig. Their customer service is great.
05-12-2022 10:36 AM
Same exact thing happened to me from the first time I used it. Also, it didn't give me the correct amount of ounces I selected. I contacted Keurig and spent a half hour on the phone with the rep trying to solve the problem to no avail. In the end, a new machine was sent to me, and I will be setting it up today. I suggest u contact Keurig.
05-12-2022 10:51 AM
I have had that same machine for 2 years now. Works like a charm. (Knock on wood!)
I have had the odd cup with grounds in my coffee and I think it is the k-cup itself. I think there are overfilled cups or cups whose plastic is too thick to pierce correctly and they spill over. When I got a random cup with grounds in it I made another one and it was fine. I have also heard people say that you need to make sure you have pressed down hard enough when closing down on the k-cup. You should hear a definite "pop" sound as it is pierced from below.
05-12-2022 02:40 PM
Same problem. Kerrigan sent us a small part overnight. DH installed it and it's working perfectly now.
05-12-2022 04:21 PM
@CindyDale I have had four Keurigs and only one worked....I will never purchase another one.
05-12-2022 06:59 PM
@CindyDale I don't have the Supreme model, only the regular Keurig but have had grounds every where. I started shaking the pod a few times before putting it in and have not had a problem since. I think the pods are sometimes packed to hard or tight and just need to be loosened.
05-15-2022 11:29 AM
@CindyDale I've had the Keurig K Supreme for many years and use it daily. I've had the same thing happen maybe 5-6 times in that time period. It doesn't sound like a Keurig defect.
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