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Valued Contributor
Posts: 1,550
Registered: ‎06-12-2013

Re: Harry London Processing Facility Burnt Down?

I ordered a bunch of Philosophy as back-ups! I really, really like the nutcracker tins I received in November, so I might give away one or two, but not all! The December shipment was meant for giving...I guess that's not happening. My order still says in process with an EDD of 12/11. We'll see...

Super Contributor
Posts: 527
Registered: ‎08-08-2011

Re: Harry London Processing Facility Burnt Down?

On 12/4/2014 Topaz Gem said:

My two orders still say 'In Process', but it looks like they'll be cancelled as well. I'm so sorry I didn't pick the November ship date now.

I got the apology letter from the Q just awhile ago that my orders have been cancelled. Smiley Sad Nothing about getting a 10.00 credit though!) I ordered a 6 lb tin of Giannos from HSN. It was cheaper and 3 flex pays. Hopefully I will like them. Life goes on.........

I might put in an order with Waggoners as well (Direct. Their good stuff isnt on ShopHQ.) They make good candy as well.

Honored Contributor
Posts: 20,707
Registered: ‎03-09-2010

Re: Harry London Processing Facility Burnt Down?

On 12/4/2014 Hibi said:
On 12/4/2014 Topaz Gem said:

My two orders still say 'In Process', but it looks like they'll be cancelled as well. I'm so sorry I didn't pick the November ship date now.

I got the apology letter from the Q just awhile ago that my orders have been cancelled. Smiley Sad Nothing about getting a 10.00 credit though!) I ordered a 6 lb tin of Giannos from HSN. It was cheaper and 3 flex pays. Hopefully I will like them. Life goes on.........

I might put in an order with Waggoners as well (Direct. Their good stuff isn on ShopHQ.) They make good candy as well.

Yeah, I didn't get a credit for my inconvenience either. They just offered me a list of other stuff to buy from them. The credit is probably offered if you actually call and talk to somebody.

Honored Contributor
Posts: 20,707
Registered: ‎03-09-2010

Re: Harry London Processing Facility Burnt Down?

Oops, I lied! Sorry about that. I just went to my trash folder to look at the email again and it seems that I didn't read down far enough. It DID say they were putting a $10 credit on my QVC account.

Super Contributor
Posts: 527
Registered: ‎08-08-2011

Re: Harry London Processing Facility Burnt Down?

On 12/4/2014 chickenbutt said:

Oops, I lied! Sorry about that. I just went to my trash folder to look at the email again and it seems that I didn't read down far enough. It DID say they were putting a $10 credit on my QVC account.


Same with me. LOL. It was at the very bottom. Something at least! Smiley Very Happy

New Contributor
Posts: 4
Registered: ‎06-27-2013

Re: Harry London Processing Facility Burnt Down?

I received the email about the cancellation with the $10 credit. I already ordered a tin from HSN & a 4 lb box of liquid caramel chocolates from Waggoner on Shop HQ. Waggoner will have at least two shows on Saturday on Shop HQ' if interested.