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07-31-2020 06:51 PM
So many people raved about Curtis Stone cookware that I bought a pan. My husband was so pleased he asked me to buy more.
So for his birthday I bought a set of 3 pans. With shipping being a bit unpredictable I ordered the set way before his birthday. And glad I did the set is sold out. Yesterday was his birthday. I was just looking at the pans to wash them and they are 2 different colors.
One pan is a slate blue and the other 2 pans are turquoise blue. I find it hard to believe in the factory they are painting 2 different colors close by one another. How could I get 2 different colors? Think it was a return?
07-31-2020 09:31 PM
@drizzellla wrote:So many people raved about Curtis Stone cookware that I bought a pan. My husband was so pleased he asked me to buy more.
So for his birthday I bought a set of 3 pans. With shipping being a bit unpredictable I ordered the set way before his birthday. And glad I did the set is sold out. Yesterday was his birthday. I was just looking at the pans to wash them and they are 2 different colors.
One pan is a slate blue and the other 2 pans are turquoise blue. I find it hard to believe in the factory they are painting 2 different colors close by one another. How could I get 2 different colors? Think it was a return?
Did you order the color by name? Slate blue and turquoise are indeed two of the CS colors.
07-31-2020 09:40 PM
@froggy wrote:
@drizzellla wrote:So many people raved about Curtis Stone cookware that I bought a pan. My husband was so pleased he asked me to buy more.
So for his birthday I bought a set of 3 pans. With shipping being a bit unpredictable I ordered the set way before his birthday. And glad I did the set is sold out. Yesterday was his birthday. I was just looking at the pans to wash them and they are 2 different colors.
One pan is a slate blue and the other 2 pans are turquoise blue. I find it hard to believe in the factory they are painting 2 different colors close by one another. How could I get 2 different colors? Think it was a return?
Did you order the color by name? Slate blue and turquoise are indeed two of the CS colors.
It was a set of 3 pans - I only was allowed to pick one color when I ordered the set.
07-31-2020 09:49 PM - edited 07-31-2020 09:50 PM
since I've had my pans since he was first on HSN I seem to recall the original offer was 2 pan set.
The small 8" was a separate purchase.
Perhaps at the price increase lately on his products -- they repackaged to a 3 set and someone is "color challenged".
His slate blue and aqua were definitely different hues. I have slate and aqua mixed.
Call HSN and explain the situation -- I wouldn't be surprised if they offer you a "credit voucher" for the mistake. I wouldn't send them back if you can't get another set -- his cookware IMO is great!
07-31-2020 11:23 PM
@homedecor1 wrote:
since I've had my pans since he was first on HSN I seem to recall the original offer was 2 pan set.
The small 8" was a separate purchase.
Perhaps at the price increase lately on his products -- they repackaged to a 3 set and someone is "color challenged".
His slate blue and aqua were definitely different hues. I have slate and aqua mixed.
Call HSN and explain the situation -- I wouldn't be surprised if they offer you a "credit voucher" for the mistake. I wouldn't send them back if you can't get another set -- his cookware IMO is great!
It is the 12" pan that is the light color. The 12" pan was the largest pan in the set.
Thanks for the suggestion. I looked at the receipt and there is no mention of the color ordered.
08-01-2020 12:49 PM - edited 08-01-2020 12:57 PM
@drizzellla wrote:So many people raved about Curtis Stone cookware that I bought a pan. My husband was so pleased he asked me to buy more.
So for his birthday I bought a set of 3 pans. With shipping being a bit unpredictable I ordered the set way before his birthday. And glad I did the set is sold out. Yesterday was his birthday. I was just looking at the pans to wash them and they are 2 different colors.
One pan is a slate blue and the other 2 pans are turquoise blue. I find it hard to believe in the factory they are painting 2 different colors close by one another. How could I get 2 different colors? Think it was a return?
Sure you ordered the correct color?
FWIW, I tried one of his pans, and was of poor quality. Made in China. 👎
Not impressed. Sent it back.
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