Kitchen

[sipp]

Did anyone else get an email regarding a class action suit against vitamix? I got one said to file because of "bits" of something caused by blades and to file to get a new blade assembly or $75 toward vitamix product with further actions to follow- if you don't sign - you give up any right to sue for damage.  I'm wondering about this- I bought mine within the time llimits they addressed and QVC sent me a receipt immediately (shocking!) I've been trying to get receipts from them for cooks essentials and they say I have to send THEM proof!  they say cooks essentials have lifetime warranty but they don't carry open stock so they CAN'T replace them- and you have to pay return shipping and then they only give you a few dollars back- not what you paid!!!- Anyhow- back to the Vitamixer- anyone?

[phoenixbrd]

@sipp  I just bought the new Ascent Vitamix 3500...this is disconcerting.  I always considered Vitamix the top of the line for blenders.  Is there one model that is flaking?  I have not received any noticed regarding this situation.

[phoenixbrd]

@sipp  I just read that the Ascent is not included in the settlement.  Only certain years and you can find the year stamped  on the blades.  

[Carmie]

I have not received anything about a class action for Vitamix.

i know for a fact that the lifetime warranty on Cooks Essentials only covers the non stick surface and not the electrical part of the appliance,  I also can tell you that the non stick finish wears off,and is junk after some time.

The Q always finds some reason not to honor the warranty.  I had to just throw my pans out.  I no longer purchase cook essential appliances or any cookware manufactured for the Q.

[Yahooey]

On one of the sites - it lists blenders between 1/1/2007 - 10-/1/2016. That covers many years. Where would the nonstick coating come from?

Also in the article - if you purchase through a third party and not Vitamix 9/15/15 - 8/9/16. I don't understand the large discrepancy that a third party would have less chance of this happening. They will start notifying to the customers in Jan. My brother was notified but didn't buy from QVC

The date is stamped onthe blade

[Carmie]

The non stick is for the Cooks Essential products. Not the Vitamix.  Two different issues and two different products.

[CLEM]

I received an e-mail also, but haven't checked the date on the blade yet.  I definitely bought mine during the time frame mentioned.

[OKPrincess]

Who does the email come from? I haven't received one. Thanks.

[PartDeux]

I received the email too.  It comes from Blender Settlement Administrator @ BlenderSettlement.com. Looks like you can either get a $70 gift card to purchase certain Vitamix products or a free replacement blade assembly. I haven't noticed any flecks in anything that I've blended, so, I'll take the gift card to use at a later date.  Besides, who wants to have to change the blade assembly?  That sounds like an accident waiting to happen!

[suzyQ3]

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@sipp wrote:

Did anyone else get an email regarding a class action suit against vitamix? I got one said to file because of "bits" of something caused by blades and to file to get a new blade assembly or $75 toward vitamix product with further actions to follow- if you don't sign - you give up any right to sue for damage.  I'm wondering about this- I bought mine within the time llimits they addressed and QVC sent me a receipt immediately (shocking!) I've been trying to get receipts from them for cooks essentials and they say I have to send THEM proof!  they say cooks essentials have lifetime warranty but they don't carry open stock so they CAN'T replace them- and you have to pay return shipping and then they only give you a few dollars back- not what you paid!!!- Anyhow- back to the Vitamixer- anyone?

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This confuses me. I thought that if you don't sign, you will not receive what they are offering but that then you are free to sue on your own. That's how class-action suits work. Once you take their offer, you waive any further rights to pursue legal action.