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Super Contributor
Posts: 674
Registered: ‎02-03-2013

Re: QVC SHIPPING CHARGES NOW HIDDEN

Actually, I think this is a further deterrent to purchasing here on the Q...they were doing so well with the reduced shipping trial period and now they pull this very annoying move...sorry, bad idea QVC!!
Frequent Contributor
Posts: 92
Registered: ‎06-04-2010

Re: QVC SHIPPING CHARGES NOW HIDDEN

Holy Shipping Charges, Batman! I just for the fun of it added a regular ring - black spinel - to my cart and the shipping is $6.97!!!! The TSV today is $8.72! I think this is really going to help my out-of-control spending.

Super Contributor
Posts: 278
Registered: ‎03-10-2010

Re: QVC SHIPPING CHARGES NOW HIDDEN

Some websites base your shipping on the total amount of your order so they add the charges at the end. I understand that. Unless QVC is going to do that they need to show the shipping charges.

Honored Contributor
Posts: 11,153
Registered: ‎05-22-2012

Re: QVC SHIPPING CHARGES NOW HIDDEN

So, I put one item in my cart and no S&H showed up. I added a second item (a former TSV I knew had $5 shipping last week) and it showed the shipping cost for each individual item. I never had to ask it to do a special calculation. The TSV that had the S&H of $5 last week is $6.72 today. So the S&H does show as you add things to your cart.

I'll also add that many sites don't show shipping until you're ready to check out, so I don't think this is anything extraordinary. I know a few were you can't see shipping until you enter a zip code and click a calculation.

I don't like this change, but it's not out of line with most retail sites. As long as they continue to display it on the on-air presentation for people who will be calling in, it's certainly not the end of the world.

Honored Contributor
Posts: 10,168
Registered: ‎03-14-2010

Re: QVC SHIPPING CHARGES NOW HIDDEN

If I charged as much as they do for shipping, I would be ashamed to post it too!

They have been raising prices for some time...if the shipping doesn't drop and they raise it also they will be losing a lot of customers including me.

Respected Contributor
Posts: 3,352
Registered: ‎03-16-2010

Re: QVC SHIPPING CHARGES NOW HIDDEN

I really liked it when the shipping charges were a flat rate. They need to do special shipping, free shipping, combined shipping whatever. paying $7.00 or so to ship a tee shirt is too much. The prices are not great most of the time either.
Contributor
Posts: 25
Registered: ‎02-19-2013

Re: QVC SHIPPING CHARGES NOW HIDDEN

On 4/1/2014 ChynnaBlue said:

So, I put one item in my cart and no S&H showed up. I added a second item (a former TSV I knew had $5 shipping last week) and it showed the shipping cost for each individual item. I never had to ask it to do a special calculation. The TSV that had the S&H of $5 last week is $6.72 today. So the S&H does show as you add things to your account.

I'll also add that many sites don't show shipping until you're ready to check out, so I don't think this is anything extraordinary. I know a few were you can't see shipping until you enter a zip code and click a calculation.

I don't like this change, but it's not out of line with most retail sites. As long as they continue to display it on the on-air presentation for people who will be calling in, it's certainly not the end of the world.

Except QVC doesn't calculate shipping based on zip code. I agree with other posters, I think it's an attempt to make shipping costs less obvious.
Honored Contributor
Posts: 68,186
Registered: ‎03-10-2010

Re: QVC SHIPPING CHARGES NOW HIDDEN

Ridiculous... I guess they think they can run, but they ought to know that they sure can't hide... What ARE the suits running this place thinking? Honestly, every aspect of this operation just seems to sink lower and lower.


In my pantry with my cupcakes...
Honored Contributor
Posts: 9,012
Registered: ‎03-09-2010

Re: QVC SHIPPING CHARGES NOW HIDDEN

On 4/1/2014 TeezNu said: I suspect the shipping charge has been left off of the product page, so that the customer will not be derailed from buying so early in the process.

True. So now the shipping is back to their regular high prices plus they are raising the prices on items from $1.00 to even $5.00 (and maybe more) on some items. (I don't mean when an item is no longer a TSV.)

Esteemed Contributor
Posts: 6,963
Registered: ‎03-09-2010

Re: QVC SHIPPING CHARGES NOW HIDDEN

You can also see shipping costs if you scroll down on the item page to "estimated delivery dates" and the various shipping charges with the ETA date.

DH works in IT. It would be easy to remove all of the codes when they went back to the normal shipping charges, and it would not be an enormous fix to reinstate them; however, it also could have been done deliberately. It's interesting that the "best standard shipping" rate has jumped significantly...for example, $9-$10 to ship a $135 ring.

They still show the charge on air.

They also could be experimenting with free shipping or periods of reduced shipping to see if people bite and end up buying more as a result of these "offers." In the end, there is no such thing as "free" shipping.

We'll see what happens in the next couple of days.