Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
12-11-2014 04:26 AM
12-11-2014 04:30 AM
if you purchased the item within 30 days they will refund you the difference.
if it has been longer than that then you may have to return it (you have until 1/31/14) and purchase it again at the sale price.
call customer service right away.
12-11-2014 04:35 AM
12-11-2014 12:11 PM
Talk to CS. Ask them for a price adjustment and tell them if not, you will order again and return the original. That doesn't make sense as it costs them more money that way, as well as making the item unavailable for another sale during that time. Not to mention your dissatisfaction. I'll bet they make an exception to the 30 day price protection 'rule'. Good luck.
12-12-2014 03:55 PM
Be sure the new ring is available and on order before you send the old one back, or you may end up with nothing. Its Christmas, I think they will help you out.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788