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02-18-2015 06:39 PM
Sparkle- I went through a circus act with the Q last year when I ordered an irish bud vase (with a bird on it, of course). They sent me an ugly luminara candle instead. I called customer service and was advised to mail the candle back, they would re-ship the bud vase right away because I bought in on a promotional lower S/H event. So I get the bud vase and two weeks later get another bud vase from the returns department - which didn't know the CSR shipped the bud vase the first time around. This went on for a month.
02-18-2015 07:49 PM
On 2/18/2015 Bird mama said:Sparkle- I went through a circus act with the Q last year when I ordered an irish bud vase (with a bird on it, of course). They sent me an ugly luminara candle instead. I called customer service and was advised to mail the candle back, they would re-ship the bud vase right away because I bought in on a promotional lower S/H event. So I get the bud vase and two weeks later get another bud vase from the returns department - which didn't know the CSR shipped the bud vase the first time around. This went on for a month.
It's just not worth the aggravation. One simple order should not be that big of a hassle.
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