Jewelry

[tessam]

A couple of years ago I bought Affinity Gems Set of 5 Gemstone earrings Sterling J402665 and tucked them away. Recently my granddaughter had her ears pierced so I gave her a pair to see if she liked them.  She did, but told me when they went to clean them with a gem cleaner color rubbed off when they dried them off.

 Impossible I told her; they are natural gemstones;must be from something else.  . Curious I take a pair and wash in soapy warm water pat to dry and find color on the white cloth!

I'm at a loss as to why this would happening and can't help but wonder if these stones are in fact not genuine at all.  I did not contact CS since they were purchased a while ago but am wondering if anyone had this happen or if you have any thoughts.

Thanks!

[cheriere]

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@tessam wrote:

A couple of years ago I bought Affinity Gems Set of 5 Gemstone earrings Sterling J402665 and tucked them away. Recently my granddaughter had her ears pierced so I gave her a pair to see if she liked them.  She did, but told me when they went to clean them with a gem cleaner color rubbed off when they dried them off.

 Impossible I told her; they are natural gemstones;must be from something else.  . Curious I take a pair and wash in soapy warm water pat to dry and find color on the white cloth!

I'm at a loss as to why this would happening and can't help but wonder if these stones are in fact not genuine at all.  I did not contact CS since they were purchased a while ago but am wondering if anyone had this happen or if you have any thoughts.

Thanks!

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I ordered an African Amethyst ring set in sterling silver about five years ago.  Eight months after I'd been wearing it, I received a letter telling me that the gem was in fact lab created and not natural as described.  I was offered to send it back for a refund.  I just kept it.

However, if the color is rubbing off, something is definitely wrong!  Call!

[Kachina624]

@tessam.  I've never read another complaint here about your issue.  However I do think you should bring it to the attention of the social team at....

Qvcsocialteam@qvc.com 

[SilleeMee]

It's important to know exactly what you're dealing with when it comes to cleaning stones. A stone can come with treatments that require special attention when cleaning them. Many opaque stones are dyed and those need special attention.

I had a pair black onyx earrings and cleaned them with soap and water. Next thing I saw was black dye in the soapy water. I ended up with gray-looking earrings and I was not happy about that at all.

[cheriere]

@tessam   What kind of gemstones were they?  This should NEVER happen with blue topaz, amethyst, citrine or garnet.  Those are what usually come n the gem sets.

[SilleeMee]

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@cheriere wrote:

@tessam   What kind of gemstones were they?  This should NEVER happen with blue topaz, amethyst, citrine or garnet.  Those are what usually come n the gem sets.

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@cheriere 

The OP set of earrings had an opaque option as a set. Opaques are mostly likely dyed. Look at the item number and see the description.

Description

Mood of the day (it's always different, right)? With this set of five, there's an earring to match it, and these studs dazzle in every gemstone color. From Affinity® Gems.

• Includes five pairs of earrings
• Platinum-clad sterling silver
• Total gemstone weights are approximate: Amethyst 0.66 carat; Citrine 0.66 carat; Garnet 1.00 carat; Peridot 0.830 carat; Topaz 0.89 carat
• Round gemstone design; polished
• Semi-Precious: amethyst, citrine, garnet, peridot, and sky blue topaz
• Opaque: black onyx, red onyx, lapis, malachite, and tiger's eye
• Posts and clutches, for pierced ears only
• Imported

[cheriere]

@SilleeMee   Yes, I know that about a few opaques.  That's why I asked what kinds of gemstones they were.

[SilleeMee]

QVC has a Gemstone Treatment Guide and it's usually posted on the item page just below 'Description'.

https://www.qvc.com/footers/jw/pdf/jw_gem_chart_total.pdf

[rockygems123]

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@tessam wrote:

A couple of years ago I bought Affinity Gems Set of 5 Gemstone earrings Sterling J402665 and tucked them away. Recently my granddaughter had her ears pierced so I gave her a pair to see if she liked them.  She did, but told me when they went to clean them with a gem cleaner color rubbed off when they dried them off.

 Impossible I told her; they are natural gemstones;must be from something else.  . Curious I take a pair and wash in soapy warm water pat to dry and find color on the white cloth!

I'm at a loss as to why this would happening and can't help but wonder if these stones are in fact not genuine at all.  I did not contact CS since they were purchased a while ago but am wondering if anyone had this happen or if you have any thoughts.

Thanks!

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@tessam 

That's a shame your stones have changed color.  Some of what is promised including shopping channels about gemstone jewelry isn't the truth.

There was a Jay King discussion a couple days ago and there were some complaints about his jewelry.  I've had his "turquoise" beads crumble into dust, they weren't turquoise gemstones as sold they were composite mixed with resin.   

As a jewelry dealer handling thousands of pieces a year, it's a shame to see how much has been promised to the consumer and what is actually the truth.

No authentic gemstone should lighten in appearance when cleaning and / or change the cleaning solution color either.

[tessam]

Thanks

These were the basics.  Garnet, peridot ,topaz, etc faceted stones set in sterling.

They were cleaned properly I have never purchased a gemstone from QVC and while these are not anywhere near top of the line stones... no way color should transfer

Thanks for your thoughts I appreciate it