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11-14-2018 09:04 AM - edited 11-14-2018 09:06 AM
@Marypc wrote:I purchased an Affinity tennis bracelet which I love, but i was surprised to find out when I opened the package that there is no documentation at all in there regarding the color, cut, etc...The receipt doesn't even state the price I paid! I called my insurance agent who told me it would have to be appraised (which I'll have to pay for) as he needs the details of this specific bracelet. While the vendor states that all of these are VS2, etc..he needs to know the exact color, cut, size, etc. I'm a bit disappointed and wondering if I should just sent it back and buy in a regular store, where I may pay more but I'll get more info. Even Amazon, on my quarter carat studs, have a card that told me the specifics of my earrings. Ugh, it makes me suspicious now!
@Marypc When you receive an appraisal it is just an opinion based piece of information. Unless GIA appraised it, it could be off. Same with local jewelers. Some have no training and lack their GIA training. Unless you go to an independent appraiser that does not sell jewelry, you will not get an accurate appraisal.
I would trust QVC's word on the bracelet. I have my GIA and worked for Tiffany's. Most diamond tennis bracelets use SI quality. VS diamonds are premium and you are lucky to have received something which I am sure is lovely.
Think twice about returning it. QVC is a reputable vendor. They would never risk their reputation selling diamonds that were misrepresented.
11-14-2018 06:11 PM
They do give the color and clarity (H color, VS2 clarity) they just dont include it in the package. I told the jeweler about this and he said "I can't go on a website that claims the same details about every single bracelet and use that in my appraisal, and you shouldn't accept it either." No mention of the cut or the mm size, just the number of diamonds and the width and length of the entire bracelet.
11-14-2018 06:13 PM
Thank you. It's certainly lovely to look at, eye clean and sparkly. I just wish it had the documentation because it was (for me anyway) so expensive. I'm just suspicious whenever the facts aren't included, you know?
11-14-2018 06:39 PM - edited 11-14-2018 06:47 PM
@Marypc wrote:Thank you. It's certainly lovely to look at, eye clean and sparkly. I just wish it had the documentation because it was (for me anyway) so expensive. I'm just suspicious whenever the facts aren't included, you know?
@Marypc, in your place, I would get an independent appraiser's written appraisal {someone who does NOT sell jewelry}. It would be accepted by the insurance company. Good luck whatever your decision.
11-14-2018 07:18 PM
@CalminHeart wrote:Q never gives details on the website or on air. I want to know cut, color, clarity, and mm size. If it's not online, I don't buy.
You're incorrect. For the better diamonds they sell, H color, they state the color and clarity in the description and in the on-air presentation. I have four that are H color, VS clarity.
11-14-2018 07:22 PM - edited 11-14-2018 07:22 PM
@Marypc wrote:Thank you. It's certainly lovely to look at, eye clean and sparkly. I just wish it had the documentation because it was (for me anyway) so expensive. I'm just suspicious whenever the facts aren't included, you know?
If I were you I'd ask about what kind of documentation you need to have it insured then go have it appraised. You said you got it clearance priced so it shouldn't matter that you have to pay maybe $100 to have it professionally appraised, IMO. If it appraises for a lot less than you paid, simply return it to QVC.
11-14-2018 09:37 PM
I can understand your frustration at the lack of documentation. However, I think an independent appraisal is a good idea. You need to know if the price you paid was really a good deal. And also, for insurance purposes, the more detailed an appraisal, the better you are. If you ever suffer a loss or theft, the insurance company has the option to pay you in $ or replace the item. If the description is too general, they can easily buy another bracelet to fit that criteria, and it may not be as nice as the one you had.
An appraisal for diamonds should include color and clarity of the stones.... in specific GIA terminology, as well as the shape and individual and total weight. Information on the setting weight and gold content should be included. Also as many measurements as possible.
An appraisal that says 'white, brilliant cut diamond bracelet' is almost meaningless.
And don't be mislead by sales pitches either..... just because someone says the stones are beautiful, sparkly, clear, and white, doesn't mean they are good quality diamonds. I am amazed that someone will describe diamonds in this way and they say the quality is I2 or I3... that means imperfect and the flaws can be seen with the naked eye!
11-15-2018 04:42 PM
Thank you for that, Trinity. I appreciate your input. It's good to know, especially given your experience, that I may have scored a genuine deal here ![]()
11-15-2018 10:28 PM
Marypc. If you haven't sent the bracelet back you should call a few jewelers to see what they charge for an appraisal. My husband bought a beautiful 18 kt ruby and diamond bracelet for me years ago. It came with the card but not the replacement value. Our jeweler did the appraisal in about 5 to 10 minutes and the cost was $50. Our insurance company required a picture and an appraisal before they would insure my bracelet. It was worth the $50 to us because we got such a great deal on my bracelet.
I don't understand why QVC doesn't give customers this information on their more costly pieces. I've looked at every diamond piece they have and in my opinion they're over priced. QVC is a huge company. I've said this before but I'll say it again. QVC probably sells more jewelry in one day then a mall store sells in a year. Why won't they lower their prices? If they did they would sell even more pieces. I bought a ring from here back in May. It was a band style in 14 kt white gold. It had yellow diamonds surrounded by small white diamonds. It was so beautiful in the presentation. I thought, it's on sale, I don't have any canary diamonds so I'll give it a try. I have no idea how that ring got through CS. It was just awful. Not so much the canary diamonds. It was the white ones that looked like salt chips. Very included and just so ugly. I sent it back that day. I see that they still have it for sale. People are probably buying the same few rings and sending them back so they just need to get rid of it.
Let us know what you decided to do with your bracelet. If it has great quality diamonds and you're alright with the price than it really is worth getting your own appraisal.
11-17-2018 10:04 AM
Thanks Remar, I think you are right. We have a jeweler in town here who is very well thought of, and they do appraisals. I;m going this week to drop it off, they do it while you wait if you have an appointment. I just need to know; if it appears to not be worth the price, back it goes. If it is a really good deal, I'll be all the happier! I've never owned a real tennis bracelet, never thought I would either! I've seen quite a few on line but I need a 7.5 or 8 inch and so many seem to only be 7 inches. Blue Nile was recommened to me quite a few times, but again, only 7 inches. We shall see! I'll update when I get the results. ![]()
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