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[Susan Louise]

I highly suggest checking out the history of some of the ones that give negative reviews (for those that don't already do this)...Why you say?

Because, some folks really don't like anything...and some folks are even chronicly returning items. An example of this is when I was reading reviews for the Dynatrap (F11761), there was a single negative review. When I checked the history of the average rating of all their reviews, the individual really seems like a difficult person to please, so, IMO, I don't pay any mind to those reviews...

It's one thing if the individual just had bad luck with a few items they purchased on the Q...I can see that happening...however, it's a whole different thing if it is for lots of products. Maybe they shouldn't buy form the Q.

I know if I truly felt as if 90% of everything I ordered was terrible, I would stop buying from a company...just saying.

Hope this info helps some folks

[BornToShop]

SL, I completely agree that reviews need to be "further" reviewed & then make a decision based on the feedback we are left to deal with, depicting dishonest assessment.   It amazes me that I read reviews who claim they actually didn't purchase the item they reviewed...!  Seriously???  I also take the food reviews with a "grain of salt" no pun intended..., for the same reason.  Taste is such a personal thing.   I rely on the feedback of our forum friends far more than the posted reviews.  

[PeterDM]

I feel the same way about reading reviews for hotels on Trip Advisor. You will usually see tons of positive reviews and only one or two bad ones tnat complain about the silliest things. You click on these people's profiles, and you realize that they're just miserable and can never be pleased.

[NickNack1]

Susan Louise, this is a very good tip.  I rarely do what you suggested but will start.  I read a review the other day where the person said they couldn't wait to receive the item because they knew they would love it.

[feline groovy]

Good tip, Susan Louise, but you can always just go to Amazon for diverse user reviews.

They carry just abut everything, and the majority of the customer reviews aren't from people who need to get over themselves.  ;-)

[lucymo]

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@Susan Louise wrote:

I highly suggest checking out the history of some of the ones that give negative reviews (for those that don't already do this)...Why you say?

Because, some folks really don't like anything...and some folks are even chronicly returning items. An example of this is when I was reading reviews for the Dynatrap (F11761), there was a single negative review. When I checked the history of the average rating of all their reviews, the individual really seems like a difficult person to please, so, IMO, I don't pay any mind to those reviews...

It's one thing if the individual just had bad luck with a few items they purchased on the Q...I can see that happening...however, it's a whole different thing if it is for lots of products. Maybe they shouldn't buy form the Q.

I know if I truly felt as if 90% of everything I ordered was terrible, I would stop buying from a company...just saying.

Hope this info helps some folks

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Very good tip.  Some chronic complainers out there or addicted shoppers caught up in the sales pitches.  If a lot of people have the same problem with an item, I pay attention to their reviews, otherwise, not so much.  Thanks SL, I'm sure this will help a lot of people.

[Mominohio]

I appreciate review, both negative and positive and negative. I like to see a lot of reviews, though, to get a better picture of the product. When something only has a few reviews, it may not give the real picture.

I try to check Amazon for reviews, as they often have many more, they are more detailed, and the greatest thing, and something Q should consider, is that people can come back and add additional information as time passes and they use the product longer. I love to see the updates on a review, to see how a product functions and performs overtime. Much more helpful that people loving something ten minutes out of the box.

[Susan Louise]

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@Mominohio wrote:

I appreciate review, both negative and positive and negative. I like to see a lot of reviews, though, to get a better picture of the product. When something only has a few reviews, it may not give the real picture.

I try to check Amazon for reviews, as they often have many more, they are more detailed, and the greatest thing, and something Q should consider, is that people can come back and add additional information as time passes and they use the product longer. I love to see the updates on a review, to see how a product functions and performs overtime. Much more helpful that people loving something ten minutes out of the box.

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I'm unsure if you are missing my point for starting this thread. I also appreciate both positive and negaitve reviews also. Did you view the particular negative review/reviewer's history?  I mentioned in my OP I used as an example?

I understand your point about reviews 'just out of the box', however, many can be reviewed that way too

[GCR18]

I haven't done that.  I look for similarities with reviews.  If a bunch of people say something like short battery life, I believe them.  If it's only one person and the rest don't mention it, I disregard the review.  If there's only one review, I form my own opinion.