Reply
Respected Contributor
Posts: 2,639
Registered: ‎03-11-2010

Shipping Back An Item Question Not From QVC

I received an item in the mail not from the Q and i have changed my mind about it so I didn't open it I just wanted to send it back. Even though I didn't open it would I still have to pay S/H charges to send it back?

Trusted Contributor
Posts: 1,943
Registered: ‎07-03-2014

Re: Shipping Back An Item Question Not From QVC

ofcourse! opened or not, it was mailed to you. check to make sure if there's a charge to ship it back, just like Q's return label. call customer service if you can.
Respected Contributor
Posts: 4,206
Registered: ‎08-08-2011

Re: Shipping Back An Item Question Not From QVC

I would just follow their directions for returning to ensure that it made it back to them.

Honored Contributor
Posts: 11,153
Registered: ‎05-22-2012

Re: Shipping Back An Item Question Not From QVC

Contact whatever company you ordered it from and ask about their return policies.

Yes, you might have to pay. They shouldn't be out money because you changed your mind - that's your responsibility, not theirs.

Honored Contributor
Posts: 14,000
Registered: ‎03-10-2010

Re: Shipping Back An Item Question Not From QVC

My post office lets me just refuse it even if I have taken it home. Unopened of course, but I realize there is a slight risk in doing this. I rarely do it.

Honored Contributor
Posts: 78,516
Registered: ‎03-10-2010

Re: Shipping Back An Item Question Not From QVC

No, you can mark the item "return to sender" and give it back to the carrier. It must be unopened to do this. People do this all the time.
New Mexico☀️Land Of Enchantment
Respected Contributor
Posts: 2,639
Registered: ‎03-11-2010

Re: Shipping Back An Item Question Not From QVC

On 10/16/2014 freakygirl said: ofcourse! opened or not, it was mailed to you. check to make sure if there's a charge to ship it back, just like Q's return label. call customer service if you can.

FYI I returned my package at the post office today not opened and I was not charged a penney and she said no problem!

Respected Contributor
Posts: 2,639
Registered: ‎03-11-2010

Re: Shipping Back An Item Question Not From QVC

Thank you to the ladies that had brought back packages at the post office and was not charged. I brought my package back today and was not charged a dime just like you ladies had said. In fact the women at the post office said no problem. Thanks for replying to my post much appreciated!!