Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
09-24-2020 01:16 PM
Has anyone else had problems w/defective Luminara candles? I sent for two from Amazon. One wouldn't stay lit so I sent them back for exchange.
In the meantime I ordered two more because I figured the first one was just a fluke. Well, got all four of them yesterday and none of them stayed lit. I had brand new batteries in them, too. I have them ready to go back today.
I have Luminaras that I have had for years and no problem. I am so disgusted in the quality of stuff we are getting now days.
09-24-2020 01:34 PM
@Patriot3 are they were real Luminara candles, I didn't think Amazon sold them but I could be wrong,
09-24-2020 01:36 PM
09-24-2020 02:29 PM
@Patriot3 wrote:Has anyone else had problems w/defective Luminara candles? I sent for two from Amazon. One wouldn't stay lit so I sent them back for exchange.
In the meantime I ordered two more because I figured the first one was just a fluke. Well, got all four of them yesterday and none of them stayed lit. I had brand new batteries in them, too. I have them ready to go back today.
I have Luminaras that I have had for years and no problem. I am so disgusted in the quality of stuff we are getting now days.
Last two sets that happened. I'm done now. Will not order that brand ever again.
09-24-2020 02:58 PM
@Patriot3 wrote:Has anyone else had problems w/defective Luminara candles? I sent for two from Amazon. One wouldn't stay lit so I sent them back for exchange.
In the meantime I ordered two more because I figured the first one was just a fluke. Well, got all four of them yesterday and none of them stayed lit. I had brand new batteries in them, too. I have them ready to go back today.
I have Luminaras that I have had for years and no problem. I am so disgusted in the quality of stuff we are getting now days.
@Patriot3 Yes, I am returning three sets of the round candles bought this year. Some work for a while, then stop and the flames goes to the side, some just died. One of the TSV lights, but the flame does not move.
09-24-2020 03:34 PM
@mousiegirl wrote:
@Patriot3 wrote:Has anyone else had problems w/defective Luminara candles? I sent for two from Amazon. One wouldn't stay lit so I sent them back for exchange.
In the meantime I ordered two more because I figured the first one was just a fluke. Well, got all four of them yesterday and none of them stayed lit. I had brand new batteries in them, too. I have them ready to go back today.
I have Luminaras that I have had for years and no problem. I am so disgusted in the quality of stuff we are getting now days.
@Patriot3 Yes, I am returning three sets of the round candles bought this year. Some work for a while, then stop and the flames goes to the side, some just died. One of the TSV lights, but the flame does not move.
@mousiegirl When one of the hosts was doing a presentation of the TSV (I think it was the TSV, but it was Luminara candles), the flame didn't move on one of the candles. Of course nothing was said about it, but it was quite obvious.
09-24-2020 03:43 PM
@NickNack wrote:
@mousiegirl wrote:
@Patriot3 wrote:Has anyone else had problems w/defective Luminara candles? I sent for two from Amazon. One wouldn't stay lit so I sent them back for exchange.
In the meantime I ordered two more because I figured the first one was just a fluke. Well, got all four of them yesterday and none of them stayed lit. I had brand new batteries in them, too. I have them ready to go back today.
I have Luminaras that I have had for years and no problem. I am so disgusted in the quality of stuff we are getting now days.
@Patriot3 Yes, I am returning three sets of the round candles bought this year. Some work for a while, then stop and the flames goes to the side, some just died. One of the TSV lights, but the flame does not move.
@mousiegirl When one of the hosts was doing a presentation of the TSV (I think it was the TSV, but it was Luminara candles), the flame didn't move on one of the candles. Of course nothing was said about it, but it was quite obvious.
@NickNack How did I not notice this, I wonder. I bought two sets of rust, one green, one white, and one plum, it is a small plum that stays lit, but the flame doesn't flicker. all of the others so far, still have to test the white, seem to be fine, they will be lit until after Thanksgiving so will see then.
09-24-2020 03:48 PM
@Patriot3 wrote:
@mspatmac wrote:@Patriot3 are they were real Luminara candles, I didn't think Amazon sold them but I could be wrong,
Yes, they were. Came in a bona fide Luminara box.
@Patriot3 How disappointing. To date I have had good luck with purchasing from QVC but after reading others comments my buying days are over.
09-24-2020 04:09 PM
@mousiegirl wrote:
@NickNack wrote:
@mousiegirl wrote:
@Patriot3 wrote:Has anyone else had problems w/defective Luminara candles? I sent for two from Amazon. One wouldn't stay lit so I sent them back for exchange.
In the meantime I ordered two more because I figured the first one was just a fluke. Well, got all four of them yesterday and none of them stayed lit. I had brand new batteries in them, too. I have them ready to go back today.
I have Luminaras that I have had for years and no problem. I am so disgusted in the quality of stuff we are getting now days.
@Patriot3 Yes, I am returning three sets of the round candles bought this year. Some work for a while, then stop and the flames goes to the side, some just died. One of the TSV lights, but the flame does not move.
@mousiegirl When one of the hosts was doing a presentation of the TSV (I think it was the TSV, but it was Luminara candles), the flame didn't move on one of the candles. Of course nothing was said about it, but it was quite obvious.
@NickNack How did I not notice this, I wonder. I bought two sets of rust, one green, one white, and one plum, it is a small plum that stays lit, but the flame doesn't flicker. all of the others so far, still have to test the white, seem to be fine, they will be lit until after Thanksgiving so will see then.
@mousiegirl It's possible that it wasn't the TSV, but it was around that time.
09-25-2020 09:01 AM
I had one work for a couple months then it died. For the price of these Luminara candles they should last a lifetime! I've actually had better luck with Candle Impressions, some of which I've had for years and they still work.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2025 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788