Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
07-31-2019 12:52 PM
I received the Lenox holiday village church today, and I must say I was underwhelmed! The painted holly design is dull, the window cutouts are uneven and the whole thing looks plastic. This is not the same Lenox our grandmothers enjoyed! I think it's going back. Worse yet, I have two other village pieces on the way. I'm gonna get crushed on the shipping charges.
P.S. -- I didn't expect the "made in China" sticker on the bottom. I thought Lenox was made in America. I'm sure everyone knows that but me.
07-31-2019 01:05 PM
07-31-2019 01:09 PM
Lenox’s bone China is manufactured in the USA, but like a lot of products that are designed here, they are sent to China to be mass produced.
07-31-2019 01:17 PM
@ladycos Considering I started a thread about the Lennox angels, when I saw the presentation I was underwhelmed by the illumination and I passed on them too.
07-31-2019 07:54 PM
Thanks @ladycos -- its good to know I'm not the only one. I noticed today when they were presenting a Lenox snowman, there was no 'made in China' sticker, even on the bottom, which means they removed it for the presentation. Seems a little deceptive. Don't get me wrong, I'm not against buying items made in China, but don't lie to me about it! Especially with the Lenox brand -- there's an expectation that its an American brand.
07-31-2019 07:56 PM
I get it @MaryLamb -- that's probably the reason I could afford to buy it!!
07-31-2019 07:58 PM
I must have missed your thread @Bird mama -- i definately would have chimed in. I was wondering why they weren't selling out. Seems others feel the same way too!
07-31-2019 08:45 PM
Yup sadly even Lenox is no longer made in USA.
I grew up in NJ and Lenox was headquartered in Lawrenceville,NJ.
We would go there during holiday season & to their big outlet sale in Cranbury, NJ.
Interesting to me, the vendor on QVC always states it's "fine china" not "bone china" as many of my pieces. I started collecting Lenox Holly Pattern when I was 17. I have beautiful 12 place setting w/all completer pieces, including the gold flatware from Lenox.
I have no idea what I'll do with all my mothers & grandmothers pieces of Wedgewood, Lenox & Goebel hummels from 1940-1960s that I have packed away.
Goebel American headquarters was also in our area - Hopewell, NJ.
These companies are gone with the quality☹️
07-31-2019 08:47 PM
would you be able to mark them "defective" quality or call CS to waive return fees?
Certainly, your purchase didn't meet your expectations.
07-31-2019 08:47 PM
@Beauty Maven Oh dear! This is the first I've heard of Lenox not being made just a few miles from me. I am so disappointed! Well, now we know.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2025 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788