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Valued Contributor
Posts: 754
Registered: ‎03-03-2015

I received the Lenox holiday village church today, and I must say I was underwhelmed!  The painted holly design is dull, the window cutouts are uneven and  the whole thing looks plastic.  This is not the same Lenox our grandmothers enjoyed!  I think it's going back.  Worse yet, I have two other village pieces on the way.  I'm gonna get crushed on the shipping charges.

 

P.S. -- I didn't expect the "made in China" sticker on the bottom.  I thought Lenox was made in America.  I'm sure everyone knows that but me.  

Trusted Contributor
Posts: 1,158
Registered: ‎09-04-2017
@Beauty Maven
Sorry you were disappointed. Last year I ordered a lighted nativity inside an arch. I was also underwhelmed . The lighted part was barely noticeable and just over all the piece had no eye appeal.

I didn’t send it back but I did learn from this. When Q2 had the angels for tsv I didn't take the bait. Live and learn I guess.

And yes the made in China is a big no no for me.
Valued Contributor
Posts: 920
Registered: ‎04-03-2019

Lenox’s bone China is manufactured in the USA, but like a lot of products that are designed here, they are sent to China to be mass produced. 

Honored Contributor
Posts: 43,314
Registered: ‎03-12-2010

@ladycos   Considering I started a thread about the Lennox angels,  when I saw the presentation I was underwhelmed by the illumination and I passed on them too.

There are times when you must speak, not because you are going to change the opposing side, but because if you do not speak, they have changed you.
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Valued Contributor
Posts: 754
Registered: ‎03-03-2015

Thanks @ladycos -- its good to know I'm not the only one.  I noticed today when they were presenting a Lenox snowman, there was no 'made in China' sticker, even on the bottom, which means they removed it for the presentation. Seems a little deceptive.  Don't get me wrong, I'm not against buying items made in China, but don't lie to me about it!  Especially with the Lenox brand  -- there's an expectation that its an American brand.  

Valued Contributor
Posts: 754
Registered: ‎03-03-2015

I get it @MaryLamb -- that's probably the reason I could afford to buy it!!

Valued Contributor
Posts: 754
Registered: ‎03-03-2015

I must have missed your thread @Bird mama -- i definately would have chimed in.  I was wondering why they weren't selling out.  Seems others feel the same way too!

Honored Contributor
Posts: 12,711
Registered: ‎03-09-2010

@Beauty Maven 

 

Yup sadly even Lenox is no longer made in USA.

 

I grew up in NJ and Lenox was headquartered in Lawrenceville,NJ.

We would go there during holiday season & to their big outlet sale in Cranbury, NJ.

 

Interesting to me, the vendor on QVC always states it's "fine china" not "bone china" as many of my pieces.  I started collecting Lenox Holly Pattern when I was 17.  I have beautiful 12 place setting w/all completer pieces, including the gold flatware from Lenox.  

 

I have no idea what I'll do with all my mothers & grandmothers pieces of Wedgewood, Lenox & Goebel hummels from 1940-1960s that I have packed away. 

 

Goebel American headquarters was also in our area - Hopewell, NJ.

 

These companies are gone with the quality☹️

 

 

Honored Contributor
Posts: 12,711
Registered: ‎03-09-2010

@Beauty Maven 

 

would you be able to mark them "defective" quality or call CS to waive return fees?

 

Certainly, your purchase didn't meet your expectations. 

 

Esteemed Contributor
Posts: 7,130
Registered: ‎05-27-2015

@Beauty Maven  Oh dear! This is the first I've heard of Lenox not being made just a few miles from me. I am so disappointed! Well, now we know.