Delivery Delay

Marsha2003 · ‎03-12-2010

I've tried to be pretty understanding of supply chain issues and the resulting delays of my orders. The only items I really needed to ship were the six wreaths ordered during CIJ to be dropshipped as gifts to various friends and family members. I thought since the wreaths were from the USA, there wouldn't be a problem, but I was wrong. Four wreaths shipped on time, but the other two have been delayed until 12/15. I'm so disappointed.

I know this isn't the end of the world, but when you count on something, it's frustrating when it doesn't happen.

Salreg · ‎03-19-2010

I am experiencing the same thing. I ordered 3 Chrismas in July wreaths

Two to be shipped to MI and one to be shipped to North Carolina. The

MI ones had a shipping date of Nov 15 and the NC ship week of Nov 29th.

Guess what NC got theirs last week and MI is still waiting. I did order two different sizes. The MI were H368219 Country 32 inch deluxe. NC was

H95000. I figured there might be a new company making the bigger ones and that is wny they are delayed in shipping. I don't know. Eventually they will arrive. Happy Thanksgiving.

KailaS · ‎03-09-2010

How terrible that you are having that experience. A few items that are delayed maybe you can cancel from the Q and have something similar delivered through a local florist near your friend's or family member's homes. I hope you have a Happy Thanksgiving.

Krimpette · ‎03-09-2010

I always order a VPH wreath during Christmas in July and I always select the first available date for delivery. My wreath arrived on time and is gracing my front door. While beautiful, as always, I do sense that it might be a bit smaller that prior wreaths. However, so many other things see to get smaller and smaller (i.e., ice cream containers!), so why not wreaths?!

NickNack · ‎03-10-2010

@Marsha2003 Are you going to request a refund? I would not pay for a Christmas wreath that isn't arriving until December 18th. That's just not acceptable.

The Bluebird Carries The Sky On His Back"
-Henry David Thoreau

Marsha2003 · ‎03-12-2010

@NickNack wrote:
@Marsha2003 Are you going to request a refund? I would not pay for a Christmas wreath that isn't arriving until December 18th. That's just not acceptable.

@NickNack I'm going to wait to see if they are delivered earlier than 12/15 before I ask for a refund. The customer service rep. I spoke with thought they might be delivered by 12/05. Fingers crossed for that outcome.

meem120 · ‎03-09-2010

Are these the VPH fresh wreaths? I ordered again this year as gifts. Delivery first week in December. I hope they arent late. Last year I ordered and every week they were delayed and delayed. The last shipping estimate for arrival was 1/25.....what? are you people crazy? I hope that doesnt happen this year again.

Marsha2003 · ‎03-12-2010

@meem120 wrote:
Are these the VPH fresh wreaths? I ordered again this year as gifts. Delivery first week in December. I hope they arent late. Last year I ordered and every week they were delayed and delayed. The last shipping estimate for arrival was 1/25.....what? are you people crazy? I hope that doesnt happen this year again.

@meem120 Yes, these were the VPH fresh balsam wreaths sold during CIJ. I ordered them to be delivered the first week available which I think was 11/22. Not only are the late shipping, they are being transferred from UPS to USPS which adds another two days minimum. I won't buy these from QVC again. I'd rather pay a bit more and know that the recipients will get the wreaths on time and not through the post office.

Marsha2003 · ‎03-12-2010

Had customer service cancel the last wreath that was still in process and bought a different one from 1800flowers. We will see if the cancellation goes through. All wreaths were supposed to be delivered by 11/22. Of the six I ordered, two were delivered 11/28, two are on the way from UPS to USPS, one is in transit and the last one never shipped and showed an estimated delivery date of 12/17 so I had them cancel it.