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Honored Contributor
Posts: 21,568
Registered: ‎01-08-2011

When does "returns until January 31" start?

If I remember correctly, the return policy gets more broad to cover gifts in October.  Does anyone else remember rthis or am I mistaken?

 

Thanks!

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Honored Contributor
Posts: 32,483
Registered: ‎03-09-2010

Re: When does "returns until January 31" start?

i started seeing the message on 9/25/15, but i am not sure exactly when the start date was or is......

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"We shall pass this way on Earth but once, if there is any kindness we can show, or good act we can do, let us do it now, for we will never pass this way again." - Stephen Grellet
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Respected Contributor
Posts: 2,306
Registered: ‎10-15-2010

Re: When does "returns until January 31" start?

@ECBG I believe it began on 9/25. 

 

Last year I had made a purchase on 9/17 and CS told me it was covered by the holiday policy since it arrived after 9/25.

~Live with Intention~
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Valued Contributor
Posts: 526
Registered: ‎03-12-2010

Re: When does "returns until January 31" start?

I also heard it was 9-25-15

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Honored Contributor
Posts: 32,483
Registered: ‎03-09-2010

Re: When does "returns until January 31" start?

here is the statement posted on qvc, but no start date mentioned.

 

Yes, you can shop with confidence this holiday season! Any gifts you purchase from now through December 23, 2015 at Noon ET can be returned for any reason until January 31, 2016. You can exchange the item (if available), or you can return the gift for a refund of the purchase price, minus the original S&H and the Q Return Label fee.

**************************************************
"We shall pass this way on Earth but once, if there is any kindness we can show, or good act we can do, let us do it now, for we will never pass this way again." - Stephen Grellet
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Esteemed Contributor
Posts: 5,392
Registered: ‎03-16-2010

Re: When does "returns until January 31" start?

It's officially began.  There is a promo ad running called "Q the Holidays."  The January 31 (the next year) return policy is always in effect for Christmas in July and other Christmas titled programs which air before October 1.  

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Honored Contributor
Posts: 9,153
Registered: ‎02-02-2015

Re: When does "returns until January 31" start?

I know they are saying it now with purchases. However, what I always wondered was how they know it is a gift. Guess you could get something for yourself that has nothing to do with Christmas gifts to others, and still return it by the end of January. Very generous of them!

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Honored Contributor
Posts: 20,127
Registered: ‎04-18-2012

Re: When does "returns until January 31" start?

I noticed it on the invoice of the item I recieved yeterday. 

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