We hope we can always fulfill your order right away but, sometimes, items are out of stock—that means, it can take a few weeks to 30 days to know whether we can fulfill it. If we’re able to, your order status will change from “back order” to “shipped” and we’ll send a confirmation, as long as your email address is on your account. Also, you’ll only be billed if and when your order ships.
In the meantime, you have options:
- If the item comes in different colors, styles, or sizes, consider choosing one that may be available immediately.
- You can cancel your order at any time.
If you’d like to modify your order, just go to Order Status and follow the links. Or, reach out to Customer Service—we’re here to help.