Fashion

[Steffdoggy10]

I don't have a problem with returns. I feel that it is important to let the manufacturer know that their fabric is inferior, workmanship is poor, sizing is inaccurate, and whatever else is unacceptable. Money talks. I feel if more people would return items that are cheaply made, may be the manufacturing companies would have to step up.
May be wishful thinking though lol

[CrazyTimes]

I've returned things over the years whether it be in store or online purchases. Sometimes it can take a while for the credit to post to my account, but otherwise, no issues with returning to any retailer. I have also given purchases to friends and family or donated things instead of returning those items. I probably return less than the average shopper. I shop more in person than online which helps me make fewer buying mistakes. 

[THEY CallMe Mr Wilkes]

Returns are an enormous problem for all retailers, online and brick and mortar.  

$890 billion in 2024 according to the National Retail Federation!

That's about a 17% return rate on average, with online returns in the low 20% range.

The rate is rising annually and retailers note an increase in abuse and fraud which increases prices for all consumers such as returns of stolen merchandise. 

In particular retailers cite shoppers who buy multiples of shoes and garments in various sizes and colors, intending on returning most of the items, a practice retailers call "bracketing."  It's especially popular among younger consumers according to the NRF.

[Group 5 minus 1]

@THEY CallMe Mr Wilkes Years ago there was someone on the forum who told us she did that:Bought diff sizes to see which fit she liked best and then returned the rest.

[cjm61]

@Group 5 minus 1 

I think most everyone will agree, returns can sometimes be a pain. 

I rarely return because I don't buy an item with no feedback. No matter where I shop, if there are no reviews I won't buy. In addition, I thoroughly read over the garment measurements. Between this information and reviews I know what size to buy and if I will like it.

I also have to admit I never pay full price. I pretty much shop the Lunchtime/Primetime Specials, As Is, and special sales along with Free Shipping days. I am also lucky that if something doesn't fit I give it to my daughters, they always like what I get. 

And one last comment, I know many complain here about QVC's return process as well as the return cost. QVC is one of the only retailers you can actually use an item for weeks then return. Like I said, I hardly ever make a return. I order hundreds of items during the year and might return 2-3. But, shoes can be difficult to know how they will fit. Trying them on in your home on your carpeted floor doesn't give a good perspective how they will feel walking for hours on pavement. Yes, I know for a fact people abuse this policy but I am more than willing to pay a return fee to have the privilege of trying something before knowing I want to keep it. 

[Group 5 minus 1]

Couple of things: Measurements are not available in most B&M stores. Some of the stores I shop at have eliminated dressing rooms which makes it difficult to know about fit. 

When I talk about returns I am talking about returns at a store and not mail order like the Q.

[Group 5 minus 1]

I remembered something last pm during a conversation w/Hubbs about returns. I have known peeps that will keep something new,never trying it on,etc just to have something NEW in their closet or dresser drawer. Sooo when they FINALLY try it on it doesn't fit and it is no longer returnable.