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Super Contributor
Posts: 439
Registered: ‎07-21-2016
Does qvc limit your returns? I ordered about 25 clothing items to build my fall wardrobe. 13 are going back. A friend told me to be careful because she knew someone who had their account completely disabled due to excessive returns. Has anyone heard of qvc doing this? And should I be concerned? (I do order/return quite a bit in general, but my keeps outweigh my returns)
Honored Contributor
Posts: 77,933
Registered: ‎03-10-2010

@StillRachB    Yes, it does happen that those who abuse the return privilege receive a terse letter of warning and their accounts can be closed if it continues.  There doesn't appear to be a set amount but rather a percentage during a set time period. 

New Mexico☀️Land Of Enchantment
Respected Contributor
Posts: 3,237
Registered: ‎03-29-2011

Rather than worrying about receiving a reprimand for my returns; I'd worry about the amount I was spending on postage to make  the returns.

Esteemed Contributor
Posts: 6,273
Registered: ‎01-04-2014

Do they limit your returns?  No.

 

They can limit your ability to continue shopping with them.

Super Contributor
Posts: 439
Registered: ‎07-21-2016
@lulu1 I’m odd shaped/sized and it’s difficult to find clothes that work for me. So I don’t mind giving myself lots of options in the hopes that something will work out, even if I have to pay return shipping. I’ve come to terms with it.
Respected Contributor
Posts: 4,781
Registered: ‎03-10-2010

@StillRachB 

 

I received a letter many years ago and just stopped ordering.

 

I was getting packages a lot and thought, how could they do this to me?

 

 

To be honest, that was the BEST thing that happened to me, it was definitely a wake up call.

Respected Contributor
Posts: 3,237
Registered: ‎03-29-2011

@StillRachB wrote:
@lulu1I’m odd shaped/sized and it’s difficult to find clothes that work for me. So I don’t mind giving myself lots of options in the hopes that something will work out, even if I have to pay return shipping. I’ve come to terms with it.

@StillRachB 

I "get" that but there are many other places that have free shipping at least one way.  Some even pay both ways. 

Honored Contributor
Posts: 16,578
Registered: ‎03-09-2010

@StillRachB  Returns are a major expense line for most companies.   Many have been changing their policies over the years, not just QVC.   

Unless they drop you as a customer, I would suggest you try to keep track which brands worked well for you and which styles worked better than others so that you can choose more pieces that work well.

 

I know I have passed up lots of garments I liked over the years because I detest returns regardless of price and I already know top with little structure almost never work for me any more than long tunics do.  And if sweaters and knits are too body skimming, there's no way I would order them.   

you can probably tell - I buy almost all my clothes locally where I can try them on.

Respected Contributor
Posts: 3,152
Registered: ‎07-18-2010

Re: Return max?

[ Edited ]

@StillRachB wrote:
Does qvc limit your returns? I ordered about 25 clothing items to build my fall wardrobe. 13 are going back. A friend told me to be careful because she knew someone who had their account completely disabled due to excessive returns. Has anyone heard of qvc doing this? And should I be concerned? (I do order/return quite a bit in general, but my keeps outweigh my returns)

If you are ordering clothing, you need to start looking at the "click here" in the description of the item. You should have a good idea of what the actual measurements are of garments that fit you.

 

I no longer receive clothes that do not fit. And you can't do it for just one time with one vendor like Denim and Company, because they have different measurements for literally every item they sell.  LOGO is notorious for having so many different measurements for a size medium. And it seems like every pair of pants they sell has a different inseam. 

 

Don't forget all that clothing you are returning has to be repackaged and that is a cost to QVC and we the other customers are picking up the tab. 

Honored Contributor
Posts: 16,578
Registered: ‎03-09-2010

@Mistreatedbycs   many years ago, Macy's asked shoppers who returned too much (no idea what too much was) to stop coming into their stores to shop.   I have no idea how many they turned away or if they still do that.

 

it was a wake up call for me in a way because I worked near a Macy's and used to shop on my way home.  I just picked up what I liked from brands and styles I liked and took them home.  I wasn't overbuying at that time, so I doubt my returns would have triggered a warning, but I changed my shopping.  If I didn't have time or energy to try on items, I just didn't buy them.