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Honored Contributor
Posts: 33,580
Registered: ‎03-10-2010

Need Help with Magazine Refund

I placed an order for a top on HSN that comes with a subscription to Lucky Magazine. Normally I send in and get the refund for these.

There was no card included in the package with my top and there is nothing on the item page to print out for me to get a refund either.

I called CS and they said they'd send me the postcard but I have a feeling I know how that is going to go.

Does anywhere know where I can get the information for the refund. Usually posters here have a link for that. TIA

Honored Contributor
Posts: 12,377
Registered: ‎08-03-2013

Re: Need Help with Magazine Refund

What TS was it?

"And suddenly you just know it's time to start something new
And trust the magic of Beginnings..."
Honored Contributor
Posts: 12,377
Registered: ‎08-03-2013

Re: Need Help with Magazine Refund

Never mind answering me. I think this should help you.

Lucky Magazine Offer

"And suddenly you just know it's time to start something new
And trust the magic of Beginnings..."
Esteemed Contributor
Posts: 7,426
Registered: ‎03-10-2010

Re: Need Help with Magazine Refund

Was this for the Serena Williams colorblock sweaters? I had the same issue and I wrote cs- they sent me the address to request the refund.

Condé Nast Special Programs-HSN
PO Box 37722
Boone, IA 50037-0722

Trusted Contributor
Posts: 1,199
Registered: ‎03-10-2010

Re: Need Help with Magazine Refund

Not very good HSN C/S if they couldn't give you the link to access the refund info!

Esteemed Contributor
Posts: 7,426
Registered: ‎03-10-2010

Re: Need Help with Magazine Refund

On 1/9/2015 KathyLFan said:

Not very good HSN C/S if they couldn't give you the link to access the refund info!

I know!!

At first I was glad to receive their semi fast reply (1 business day) - but to see a link posted that provides the needed info?? !! {#emotions_dlg.confused1} oy, oy, oy....

Respected Contributor
Posts: 4,758
Registered: ‎01-18-2012

Re: Need Help with Magazine Refund

I did have a card to send for refund but to date - and it has been about 3 months now have never seen a refund check. Great scam for Lucky magazine mine also was Serena Williams product.
Honored Contributor
Posts: 11,153
Registered: ‎05-22-2012

Re: Need Help with Magazine Refund

I really and truly HATE that thing. If I order something as a gift, the magazines are sent to that person and it's on that person to cancel. That's no gift, that's a burden to the person who didn't want it.

And if it's really free for us, why is there an $8 refund if we don't want the magazine?

They need to give us a way to opt out when we place the order. At least give us a way to opt out online instead of making us mail something in like it's 1999.

Honored Contributor
Posts: 16,185
Registered: ‎03-11-2010

Re: Need Help with Magazine Refund

Here is the info. I copied from HSN site when I bought something. It was not clothing but I'm sure you could use the same form.

A one-year (10 issues) subscription to LUCKY magazine valued at $8 is included with your purchase while quantities last. Please allow 6-8 weeks for delivery of your first issue. You won't pay one penny more than your hsn.com purchase price to participate in this magazine offer. At no time will your credit card number be shared. No hidden charges, obligations or automatic renewals.

If you have an existing subscription to LUCKY magazine your subscription will be extended one additional year. If you do not want the magazine subscription and would instead prefer to receive a refund for the stated value, please write "magazine refund" on a copy of your purchase confirmation, complete and print the form below and mail both documents within 30 days of receipt of your purchase to:
Conde Nast Special Programs-HSN
PO Box 37722
Boone, IA 50037-0722.
Name________________________
Address______________________
City/State/Zip_________________
Your LUCKY subscription will be sent to the same address to which you are shipping your qualifying purchase. Limit 1 subscription per shipping address.

Honored Contributor
Posts: 16,185
Registered: ‎03-11-2010

Re: Need Help with Magazine Refund

On 1/9/2015 KathyLFan said:

Not very good HSN C/S if they couldn't give you the link to access the refund info!


One order I placed with HSN I also did not receive the card for the magazine refund. When I called CS they placed that amount as spendable cash. That was fine with me as I did not have to hassle with the refund. Maybe call & talk to another CS agent.