I've said this before...my closest Macy's in SW Michigan is a dump. It's dark, dingy, merchandise isn't well organized and the sales associates are rude. A request for assistance in finding something usually results in a response along the lines of "if we have it, it's out". Local management must not give a rip about their performance. I thought the same thing about the (now closed) store in the mall in Bradenton.
Then I visited a much newer store at a newer mall in Sarasota. Wow! What a difference. Clean, bright, well stocked. Sales associates that actually seemed to be interested in helping and a great selection of merchandise.
I was even more impressed when I visited the flagship store at Herald Square in New York. I had planned to be there for an hour and ended up spending most of the day (and quite a bit of money) there.
It most definitely makes a difference which location you shop at!
~The more someone needs to brag about how wonderful, special, successful, wealthy or important they are, the greater the likelihood that it isn't true. ~
