Coldwater Creek Rant

I am still oxox · ‎03-09-2010

I bought two tops from them in the Spring and I kept noticing charges for a loyalty program. I thought my payment was being split up until I asked what was going on. Well it turns out I signed up for something that I had no knowledge of. I feel scammed. Buyer be ware

Stop being afraid of what could go wrong and start being positive what could go right.

charsha · ‎03-28-2010

And they are way overpriced. They had great sales when they had physical stores. Miss them.

kaydee50 · ‎02-07-2011

@charsha Agree. The stores were great and I could always find something I liked at a decent price. That is no longer true about the online and catalog offerings.

I am still oxox · ‎03-09-2010

Their stores were great I had one around the corner, besides clothes they had nice collectables.

Stop being afraid of what could go wrong and start being positive what could go right.

Kachina624 · ‎03-10-2010

@I am still oxox. Try calling and telling them if the charge is not removed, you'll file a complaint with the Federal Trade Commission.

New Mexico☀️Land Of Enchantment

sunshinestory · ‎04-10-2010

That Coldwater Creek loyalty program is a joke. I signed up for it too not realizing there was a monthly charge. Once I found out they were charging me, I canceled it and they reimbursed me my charges without asking. I hope they do the same with you.

alohakz · ‎03-10-2010

@sunshinestory how much was the monthly charge?

I am still oxox · ‎03-09-2010

@alohakz wrote:
@sunshinestory how much was the monthly charge?

@alohakz something like 15 per month

Stop being afraid of what could go wrong and start being positive what could go right.

skatting44 · ‎07-26-2019

@I am still oxox

That happened with me buying toys through company Young Explorers . Somehow I was signed up for somekind of loyalty program that charged twenty some dollars a month. I called my credit card company to figure out what the charge was and they told me Young Explorers . I called the comapny and they reimbursed me 6 months of payments to them .I canceled the service and have not ordered one new item from them

spumoni99 · ‎02-16-2019

That would be enough for me to never give them business again Macys gives rewards back and free shipping and I pay nothing for that. JC Penneys has rewards also and there is no charge, I can't imagine paying for that.

Not a way to gain customer loyalty at all. How are these companies that dumb?