Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
08-05-2014 07:46 PM
I bought through amazon the seiki tv SE28HY10 /the same as product # E275494 on QVC. I wonder if anyone owns it. It has a great picture and sound and was just the right size for where I wanted it in my kitchen. But I cannot get the remote to work right. It will only change via the + and minus, not with the # pad. If it is on 13 and I press 20 it appears to be changing but has not-- still on 13.
I spoke with 3 different people at amazon , they were polite and helpful ,sent a new remote (no difference) The 3rd transferred me to the Seiki co. and the rep was rude and could only say it was the antenna's fault. This made no sense to me. also she hung up. Does this make sense ? am I missing something? We do not have cable ., but we have 3 other tv s including one analog that the remotes all work. Live in a big city were we get fairly good reception save stormy weather.
08-05-2014 07:55 PM
Have you tried pressing 020? Maybe the remote needs 3 numbers.
08-05-2014 08:13 PM
This link goes to the SE28HY10 user manual PDF. It has an image of the remote control.
If you look at page 8, instruction number 4, it appears you need to use the "-" button when a channel has more than one digit:
https://d1vofmza27mmhi.cloudfront.net/product-pdf/seiki-se28hy10-use-and-care-manual.pdf
08-05-2014 08:31 PM
08-05-2014 10:13 PM
On 8/5/2014 dooBdoo said:This link goes to the SE28HY10 user manual PDF. It has an image of the remote control.
If you look at page 8, instruction number 4, it appears you need to use the "-" button when a channel has more than one digit:
https://d1vofmza27mmhi.cloudfront.net/product-pdf/seiki-se28hy10-use-and-care-manual.pdf
Thank you, that does it! I don't have to do that on the others but I guess I do on this one.
I appreciate all of your responses. and no one hung up on me! I had to use a magnifying glass to read what came with the tv--smallest print I have ever not seen.
to me the quote I use from Maya Angelou will be applied to the Seiki company!
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788