Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
06-14-2017 04:16 PM
I purchased a used iPad 2 from Apple in 2015. Trying to use the iPad and it has issues. Not sure of the technical terms. The page will freeze or crash. I receive the message: problem with page occurred - so in process of reloading? This happens while trying to read any news or blogs. This happens every few minutes. I clear out any research, history or what I can and very limited in what to do. Very frustrated. Also, can no longer play any games like Farm Heroes because game will stop or the page goes blank. Really no money to purchase another iPad or any thing else at this time. Any input appreciated . Thank you, SouthernBee
06-14-2017 04:26 PM - edited 06-14-2017 04:27 PM
I know IPad 2 doesn't support the latest updates. Do you have an Apple Store near you? I know many people don't, but I would take it there. If not Google helps sometimes.
Did you shut it down and then try?
06-14-2017 04:32 PM
@SouthernBee wrote:I purchased a used iPad 2 from Apple in 2015. Trying to use the iPad and it has issues. Not sure of the technical terms. The page will freeze or crash. I receive the message: problem with page occurred - so in process of reloading? This happens while trying to read any news or blogs. This happens every few minutes. I clear out any research, history or what I can and very limited in what to do. Very frustrated. Also, can no longer play any games like Farm Heroes because game will stop or the page goes blank. Really no money to purchase another iPad or any thing else at this time. Any input appreciated . Thank you, SouthernBee
Sounds like you have insufficient storage left.
Go to your General Setting, then click on Storage and ICloud Storage >Used>Available. To see how much gb you have remaining.
BTW: how much Storage did your ipad2 come with?
Good luck.
06-14-2017 04:40 PM - edited 06-14-2017 04:43 PM
@proudlyfromNJ wrote:I know IPad 2 doesn't support the latest updates. Do you have an Apple Store near you? I know many people don't, but I would take it there. If not Google helps sometimes.
Did you shut it down and then try?
Not true.
I just recently updated my iPad Mini2 to most recent IOS 10.3.2..
Leading cause of slowdown or crash is lack of sufficient storage space, virus, or malware on iPads. Clicking on email attachments from an unknown source is a leading source of infecting iPad with a virus.
06-14-2017 05:06 PM
@SouthernBee Have you tried doing a hard reset on your iPad? I have one that is older than yours and it has gotten slow and cantankerous. @dooBdoo talked me into resetting it which takes it back to factory-fresh condition. It did help but it's sure not good-as-new. You can do that and not lose anything by making sure everything is backed up. I didn't lose a thing.
We do have an Apple Store at ABQ Uptown.
06-14-2017 05:12 PM
I had an iPad 2 and had the same issues all the time. Never could figure out why. Anyway, yesterday I traded it in for the new iPad Pro 2. Love it. I think it was getting a bit old and couldn't keep up.
06-14-2017 05:14 PM
O/T (sort of) just read an article this morning from iDrop news that claims Apple will no longer support 32 gigabyte apps when IOS 11 comes out.
This article explains:
https://www.idropnews.com/how-to/7-steps-fix-slow-iphone/42350/4/
06-14-2017 05:37 PM
@proudlyfromNJ:I have shut down and restarted, cleared background and turned off any apps that was installed with the iPad and do not use. Thank you, Southern Bee
06-14-2017 05:40 PM
@EatWell:32 GB available -20.5. No local Apple Store and I do not drive and depend on friends for transportation. Thank you, SouthernBee
06-14-2017 05:43 PM
@Kachina624: Can not remember if a hard reset has ever been done or how to do it and not sure about any back up for my iPad. Thank you, Southern Bee
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2025 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788