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07-28-2015 09:43 PM
@gardenman - Apple will spend dozens of hours teaching you how to operate their devices and use their software.
I invite you to take a look at the free hour-long workshops that Apple offers in their stores:
http://www.apple.com/retail/learn/
Currently the store I use is offering 14 different workshops including most of those on the list in the link I provided.
In addition they are accepting reservations in the following free hour-long workshops:
- Spreadsheets Made Easy
- Create Great-Looking Word Processing Documents
- Study smart: Mac Tips for Students
- Discover Apps for Apple Watch
- On the Go with Apple Watch
- Stay in Touch with Apple Watch
While you are at the link provided above, also check out the Youth Programs.
The One to One is the only training program for which an Apple customer has to pay a fee of $99 for a year. I encourage you to read the information on the One to One program and see how specialized that training can be. It's not for everyone, but for those who need it it's a bargain at $99 for an entire year of access to a personalized trainer.
Apple, Inc is a "manufacturer" that provides the opportunity for all customers to learn to use their products. That's another reason why I prefer to use their devices. When they introduce a new device or new software I know that if I have questions there is a professional that I can talk to that will give me the answers.
07-28-2015 11:33 PM
For the most part Apple products " just work" and in the rare instance they don't you can call them or go online to seek assistance. Each time I get a iPhone, I purchase Apple care not because I expect problems, but because I if I do have a problem I can call them and get help. And not just with my phone. I've called with questions about how ITunes works on my PC and when my ( Apple) router wouldn't connect to my phone or computer. When I used Apple earbuds and they stopped working, the Apple Store gave me a new pair. When my IPad stopped charging, they determined it was the brick charger and gave me new one. And just for the record, no I don't work for Apple. I'm just a satisfied customer.
07-29-2015 05:11 AM
@Cha1k wrote:@gardenman - Apple will spend dozens of hours teaching you how to operate their devices and use their software.
I invite you to take a look at the free hour-long workshops that Apple offers in their stores:
http://www.apple.com/retail/learn/
Currently the store I use is offering 14 different workshops including most of those on the list in the link I provided.
In addition they are accepting reservations in the following free hour-long workshops:
- Spreadsheets Made Easy
- Create Great-Looking Word Processing Documents
- Study smart: Mac Tips for Students
- Discover Apps for Apple Watch
- On the Go with Apple Watch
- Stay in Touch with Apple Watch
While you are at the link provided above, also check out the Youth Programs.
The One to One is the only training program for which an Apple customer has to pay a fee of $99 for a year. I encourage you to read the information on the One to One program and see how specialized that training can be. It's not for everyone, but for those who need it it's a bargain at $99 for an entire year of access to a personalized trainer.
Apple, Inc is a "manufacturer" that provides the opportunity for all customers to learn to use their products. That's another reason why I prefer to use their devices. When they introduce a new device or new software I know that if I have questions there is a professional that I can talk to that will give me the answers.
Chalk, you keep referring to getting help at the Apple store. How about the millions of people, including me, who don't live near an Apple store? I'd have to drive a 4 hour round trip for a one hour class. I don't think so.
Don't get me wrong, I like my Apple devices. With that being said, if people would simply learn computer basics, they could apply the knowledge towards any device they own.
07-29-2015 11:47 AM
@Cha1k wrote:@Jordan2 - Anytime you buy a new computer/tablet/smartphone, the operating system will be different than the one you are used to whether you stick with Microsoft, Apple, or Android. Changes are constantly being made to the software that runs the device. So don't assume that you'll automatically know how to use a new Windows computer.
I teach iPad classes at my local library to students who are usually over the age of 50 with many being over 75. Learning technology does not come easily for many of them.
I encourage them to embrace learning new tech. Just because they don't like change, are older like me, or are intimidated by technology doesn't mean they can no longer learn new things.
One of my students who is 73 and somewhat reluctant to embrace the new way of doing things, flew to Chicago this past weekend. She has a brand new iPhone 6 (moved to it from a Tracfone) and figured out on her own how to load her boarding pass on the United app. We are only 3 weeks into a 6 week class and she had never downloaded an app before my class.
She was soooooo proud of herself and gets to do a "show and tell" in class tomorrow. I am so very proud of her because she has jumped off that diving board head first -- has embraced technology and her grandkids that she's a 'way cool' nana.
The thing is -- why does she need to have paid all that money - 6 times more than her tracfone at least - to download a boarding pass? I can do that on my chromebook or my trio - both under $120. The truth is , she wants to look COOL to her grandkids so she bought the trendiest item she could.That is not only financially irresponsible but is a bad example to set in front of children.
07-29-2015 12:09 PM
@151949 wrote:
The thing is -- why does she need to have paid all that money - 6 times more than her tracfone at least - to download a boarding pass? I can do that on my chromebook or my trio - both under $120. The truth is , she wants to look COOL to her grandkids so she bought the trendiest item she could.That is not only financially irresponsible but is a bad example to set in front of children.
LOL, We do not know anything about this grandmother.
07-29-2015 03:00 PM
I was an Android user for years but had some issues with slow network connections, etc. My kids kept saying I should try Apple because it's so much easier, better, etc. I said the iPhone screen isn't big enough for me.
I got an iPad (4th gen) and loved it. So when the 6+ was released I jumped on it.
Oops! Bad move. As a smartphone it falls short for me. I was so used to the features in Android that I really felt I went backward with the iPhone. The iPad was great for Web surfing and the simple things I do with the iPad. But the phone is my calendar, alarm clock (for multiple alarms per day/week,) personal and work email, camera, GPS, and of course my phone with different ring tones for different contacts, different tones for different types of notifications, etc.
I really miss not being able to set more than one "Do not disturb" per day. Oh, lots of things I miss.
Everything I'm used to doing on my Android is much harder for me on my iPhone. I've had it almost a year and I still am not used to it. And before anyone tells me I'm just not a technical person I want you to know I work in the tech industry, troubleshooting and testing software and hardware. My friends/family all know me as the computer nerd. I just find the Android easier, maybe because it's what I learned first.
BTW, the Androids I want today (Samsungs) cost about the same as the iPhones so I don't think they are cheaper. But maybe that's because they come with more storage to start with. With cloud storage I didn't think I needed a lot on my phone but trust me the 16GB doesn't take long to fill up. I had to delete apps to do the update a couple of months ago!
And my iPhone seems to be possessed. It's always cut out in the middle of calls, it can't find anything when I search, even though locations is turned on and it finds a store near me it shows that it will take 21 hours to get there, etc. my 21 year old niece thinks I got a lemon. So from my experience I can't say Apple is easier or better at all. But I do still love my iPad!
I can't wait to get a new phone and it will be Android for sure!
07-29-2015 03:03 PM
Last time I was in Best Buy for phone accessories they had a kiosk for Samsung phones and tablets. The guy said it was permanent and they are teaching people how to use those devices. I think they are scheduling classes and things like that. Samsung devices are Android devices so that sort of counts as an Android training center
Not sure if all Best Buys have those or not but I'm sure it's to compete with Apple stores.
07-29-2015 04:12 PM
My entire family does Apple as opposed to me the lone hold out with Android. The only money Apple ever got from me was for a few Ipods until technology caught up as it always does and all phones stream music now.
They like Apple. I choose not to be a customer. I am a normal basic everyday user who will never pay five times what I can get for my needs at a much cheaper price. I have spent literally only $500 on two unlocked phones in the past decade which have met my mobile needs perfectly.
The only true issue I have with Apple is I am a real non-fan of proprietary technology which Apple is the king of. I like competition. It makes my world bigger and my purchases cheaper. By refusing to let your devices not talk to anyone else, of course they are more secure and you can keep your prices up. It's very smart business for them but not so high on my personal priority list of needs for me to pay for it.
07-29-2015 04:58 PM
@KJPA wrote:I was an Android user for years but had some issues with slow network connections, etc. My kids kept saying I should try Apple because it's so much easier, better, etc. I said the iPhone screen isn't big enough for me.
I got an iPad (4th gen) and loved it. So when the 6+ was released I jumped on it.
Oops! Bad move. As a smartphone it falls short for me. I was so used to the features in Android that I really felt I went backward with the iPhone. The iPad was great for Web surfing and the simple things I do with the iPad. But the phone is my calendar, alarm clock (for multiple alarms per day/week,) personal and work email, camera, GPS, and of course my phone with different ring tones for different contacts, different tones for different types of notifications, etc.
I really miss not being able to set more than one "Do not disturb" per day. Oh, lots of things I miss.
Everything I'm used to doing on my Android is much harder for me on my iPhone. I've had it almost a year and I still am not used to it. And before anyone tells me I'm just not a technical person I want you to know I work in the tech industry, troubleshooting and testing software and hardware. My friends/family all know me as the computer nerd. I just find the Android easier, maybe because it's what I learned first.
BTW, the Androids I want today (Samsungs) cost about the same as the iPhones so I don't think they are cheaper. But maybe that's because they come with more storage to start with. With cloud storage I didn't think I needed a lot on my phone but trust me the 16GB doesn't take long to fill up. I had to delete apps to do the update a couple of months ago!
And my iPhone seems to be possessed. It's always cut out in the middle of calls, it can't find anything when I search, even though locations is turned on and it finds a store near me it shows that it will take 21 hours to get there, etc. my 21 year old niece thinks I got a lemon. So from my experience I can't say Apple is easier or better at all. But I do still love my iPad!
I can't wait to get a new phone and it will be Android for sure!
This is exactly how I feel about my BlackBerry!
I bought my Z10 when it first came out. It didn't have any apps, so DH told me to try an iPhone. I did and it met my needs, but it fell short in so many ways!
I went back to BlackBerry after the latest update a few weeks ago. I fell like I came home after a year in a foreign land.
I'm glad I tried the iPhone. No reason to stray from BlackBerry ever again. My phone, my backup phone and my tablet are all BlackBerry!
07-29-2015 07:13 PM
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