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06-24-2019 07:33 AM
Is there a number you can call Customer Service without going through all the automated stuff? Appreciate any help.
06-24-2019 07:50 AM
I know you asked for a phone number, and I am not able to help you with that. But...have you considered doing an online chat? That is the only way I communicate with Tracfone now, and it has been a godsend. No communication snafus, you can screenshot any part of the conversation you think you might need in the future, etc. I've used it to check a balance, transfer service from one phone to the other, and to activate a new phone. To chat, go to the Tracfone website>Help>Contact Us>Online Chat.
06-24-2019 10:28 AM
When I want a "good" phone number for a company (one where you're not on hold forever), I go to gethuman.com and search for the company name. It's a very good resource.
06-24-2019 10:31 AM
Thanks so much for the info!!
06-24-2019 12:16 PM
06-24-2019 01:33 PM - edited 06-24-2019 01:40 PM
Thanks Tracfone CS!
06-25-2019 08:41 AM
spent2much. I had no idea that website even existed. Thanks!
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