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Super Contributor
Txblond
Posts: 326
Registered: ‎03-09-2010

Tracfone Customer Service

‎06-24-2019 07:33 AM

Is there a number you can call Customer Service without going through all the automated stuff?  Appreciate any help.

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Respected Contributor
Ainhisg
Posts: 2,839
Registered: ‎03-09-2010

Re: Tracfone Customer Service

‎06-24-2019 07:50 AM

I know you asked for a phone number, and I am not able to help you with that.  But...have you considered doing an online chat?  That is the only way I communicate with Tracfone now, and it has been a godsend.  No communication snafus, you can screenshot any part of the conversation you think you might need in the future, etc.  I've used it to check a balance, transfer service from one phone to the other, and to activate a new phone.  To chat, go to the Tracfone website>Help>Contact Us>Online Chat.

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Respected Contributor
spent2much
Posts: 2,145
Registered: ‎03-10-2010

Re: Tracfone Customer Service

‎06-24-2019 10:28 AM

When I want a "good" phone number for a company (one where you're not on hold forever), I go to gethuman.com and search for the company name.  It's a very good resource.

ETERNITY: your choice... smoking or non smoking!
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Super Contributor
Txblond
Posts: 326
Registered: ‎03-09-2010

Re: Tracfone Customer Service

‎06-24-2019 10:31 AM

Thanks so much for the  info!!

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Esteemed Contributor
qbetzforreal
Posts: 5,481
Registered: ‎08-28-2010

Re: Tracfone Customer Service

‎06-24-2019 12:16 PM

@Txblond 

 

CALL US

 

1-800-867-7183
Centers operate from 8 AM to 11:45 PM (EST) 7 days a week

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Super Contributor
Txblond
Posts: 326
Registered: ‎03-09-2010

Re: Tracfone Customer Service

[ Edited ]

‎06-24-2019 01:33 PM - edited ‎06-24-2019 01:40 PM

Thanks Tracfone CS!

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Super Contributor
Txblond
Posts: 326
Registered: ‎03-09-2010

Re: Tracfone Customer Service

‎06-25-2019 08:41 AM

spent2much. I had no idea that  website even existed. Thanks!

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