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Honored Contributor
JudyL
Posts: 8,941
Registered: ‎07-11-2010

Samsung Email Update on S21

[ Edited ]

‎07-24-2022 02:59 PM - edited ‎07-24-2022 02:59 PM

Recently Samsung email on my cell phone did an update and took away the "Show Images" button that used to be at the top right corner of the email and when clicked I could then see images within the email.  That is now gone and when Amazon or any websites that send me emails have images in them, I can't see them.  I went to the APP and gave permission for "Files and Media" but that did nothing and don't see anyting regarding allowing images or any such thing.

 

Checked the App and everyone seems to be complaining about this.  I even left a review which I've never done before for an app.  Has anyone else experienced this?  Have you found a solution?  I'm not very techy so if you do have a solution please let me know in simple terms. LOL  If there is no solution, did you switch to another email app and if so, which one?  Thank you for your help.

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Trusted Contributor
Caffeina
Posts: 1,541
Registered: ‎03-09-2010

Re: Samsung Email Update on S21

‎07-25-2022 09:37 PM

@JudyL 

 

I found this solution in the forums on Samsung's site. Hope it helps!

 

samsung email app.JPG

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Honored Contributor
JudyL
Posts: 8,941
Registered: ‎07-11-2010

Re: Samsung Email Update on S21

‎07-25-2022 10:30 PM

@Caffeina - OMG!  I am so thankful for your reply.  You are a lifesaver!  Can't thank you enough!  It worked! 

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