Re: ~ Please install important security update/pat... - Page 4

Nikalette · ‎07-09-2012

WARNING: make sure to make a complete backup before doing this. I just discovered all my photos and videos are gone. A quick search of the Apple forums revealed this is a very common problem with IOS updates of any kind. Fortunately I just got a replacement iPad and also have the name of a tech supervisor who helped me because of some big problems with my old iPad, so I have a complete back up. I'm afraid to do a restore without tech assistance so I am calling her tomorrow. Even Apple geeks are furious about this recurring problem with upgrades. If it hadn't been for my broken iPad I wouldn't have a back up. I'm also going to try to find out how to back up iPad content from my PC to a flash drive in case my puter breaks..I still don't have an extra hard drive. I hope you guys didn't lose your pix...

Akane · ‎03-09-2010

On 3/2/2014 Nikalette said: WARNING: make sure to make a complete backup before doing this. I just discovered all my photos and videos are gone. A quick search of the Apple forums revealed this is a very common problem with IOS updates of any kind. Fortunately I just got a replacement iPad and also have the name of a tech supervisor who helped me because of some big problems with my old iPad, so I have a complete back up. I'm afraid to do a restore without tech assistance so I am calling her tomorrow. Even Apple geeks are furious about this recurring problem with upgrades. If it hadn't been for my broken iPad I wouldn't have a back up. I'm also going to try to find out how to back up iPad content from my PC to a flash drive in case my puter breaks..I still don't have an extra hard drive. I hope you guys didn't lose your pix...

Did you not have your iPad backed up to iCloud? It sounds like you are unnecessarily making things difficult for yourself.

Nikalette · ‎07-09-2012

They are much less prone to viruses than PCs but evidently the hackers are getting smarter. Since everything on Apples is proprietary, the browser, the software, the hardware, it's safer than a PC where you have many companies making the hardware and software. I am sorry I did the security upgrade though. Each upgrade creates problems. Windows doesn't require your consent tho...they automatically do the upgrades unless you make changes to avoid that. Also think of it this way...with a PC you are stuck with the installed operating system until you buy a new PC...with an IPad, you get upgrades to the OS sent to your tablet...still, you don't have to install them.

On 2/23/2014 Pook said:
I thought that Apple products needed no security as there was no security risk with them. That just may have changed my mind about getting any of them.

Lynnj · ‎03-21-2010

On 3/2/2014 Nikalette said: WARNING: make sure to make a complete backup before doing this. I just discovered all my photos and videos are gone. A quick search of the Apple forums revealed this is a very common problem with IOS updates of any kind. Fortunately I just got a replacement iPad and also have the name of a tech supervisor who helped me because of some big problems with my old iPad, so I have a complete back up. I'm afraid to do a restore without tech assistance so I am calling her tomorrow. Even Apple geeks are furious about this recurring problem with upgrades. If it hadn't been for my broken iPad I wouldn't have a back up. I'm also going to try to find out how to back up iPad content from my PC to a flash drive in case my puter breaks..I still don't have an extra hard drive. I hope you guys didn't lose your pix...

You need to make sure that any photos or videos taken using the phone are transferred to your iTunes account using a PC or Mac, then delete from your phone. You can then store those things in the cloud, and access them on the phone that way. I have a feeling that you lost these items during the update because the only version was on your phone. The phone and pad only store photos and videos taken with the device for 30 days. Then they are automatically removed. Search - photos stored in photo stream for further information.

Akane · ‎03-09-2010

On 3/3/2014 Lynnj said:
On 3/2/2014 Nikalette said: WARNING: make sure to make a complete backup before doing this. I just discovered all my photos and videos are gone. A quick search of the Apple forums revealed this is a very common problem with IOS updates of any kind. Fortunately I just got a replacement iPad and also have the name of a tech supervisor who helped me because of some big problems with my old iPad, so I have a complete back up. I'm afraid to do a restore without tech assistance so I am calling her tomorrow. Even Apple geeks are furious about this recurring problem with upgrades. If it hadn't been for my broken iPad I wouldn't have a back up. I'm also going to try to find out how to back up iPad content from my PC to a flash drive in case my puter breaks..I still don't have an extra hard drive. I hope you guys didn't lose your pix...
You need to make sure that any photos or videos taken using the phone are transferred to your iTunes account using a PC or Mac, then delete from your phone. You can then store those things in the cloud, and access them on the phone that way. I have a feeling that you lost these items during the update because the only version was on your phone. The phone and pad only store photos and videos taken with the device for 30 days. Then they are automatically removed. Search - photos stored in photo stream for further information.

Just for clarification, you are talking about two separate things. Your iCloud backup (which stores your settings, apps, photos, videos, etc.) is stored indefinitely. Your PhotoStream, which is your temporary iCloud storage to access photos between multiple devices stores them for 30 days.