Reply
Honored Contributor
Posts: 41,032
Registered: ‎05-22-2016

Re: PROBLEM SIGNING INTO WINDOWS MICROSOFT ACCOUNT


@tends2dogs wrote:

@SilleeMee   I looked at these suggestions for trouble shooting the sign in problems, but we can't get past the page with the window for entering the password.  

 

The only thing we could do was try rebooting the PC, which he has done several times without any luck.

 

OT  Are you still liking your new computer?  Was it a Windows upgrade and was it hard to get used to?


 

 

@tends2dogs 

Have you tried resetting the password using another computer or some other device?

 

My new HP All-in-One desktop is wonderful. I'm still using Win11 but now I have lots of memory and it's so fast. 

 

Honored Contributor
Posts: 41,032
Registered: ‎05-22-2016

Re: PROBLEM SIGNING INTO WINDOWS MICROSOFT ACCOUNT

Glad you got it working again @tends2dogs 

Honored Contributor
Posts: 8,507
Registered: ‎05-08-2010

Re: PROBLEM SIGNING INTO WINDOWS MICROSOFT ACCOUNT

@SilleeMee  Never thought about resetting using another device.  I will remember that in case it happens again.

 

We keep putting off upgrading with new PC's......old dogs, new tricks.......you know?

 

I may have to get that info from you again about the one you purchased.  I know it is just a matter of time.....Woman Wink

Fear not Brothers and Sisters! I have read THE BOOK..........we win!!!