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Occasional Visitor
Posts: 1
Registered: ‎12-19-2018
My order is apparently under review for some reason and I can't get in contact with anyone the EDD is tomorrow and my card has already been charged can someone please help me??
Honored Contributor
Posts: 19,658
Registered: ‎03-09-2010

@Alan15

 

Your best bet for a quick response and help is to send an email to the QVCSocialTeam@QVC.com, or you can also post this under the 'Customer Care Forum'.

 

I get a quicker response by emailing them. Make sure you put your order # in the email, but DON'T post it here on the forums, as it contains your personal information.

 

HTH!

You never know how strong you are until being strong is the only choice you have.
Valued Contributor
Posts: 512
Registered: ‎12-18-2013

would preffer if get answer

Honored Contributor
Posts: 19,658
Registered: ‎03-09-2010

@anin wrote:

would preffer if get answer


@anin

 

I don't understand your above comment, but by emailing the Social Team about the problem, you would get an answer.

You never know how strong you are until being strong is the only choice you have.
Trusted Contributor
Posts: 1,933
Registered: ‎07-31-2011

@Alan15 wrote:
My order is apparently under review for some reason and I can't get in contact with anyone the EDD is tomorrow and my card has already been charged can someone please help me??

Not sure when you ordered it,  but last night it said they were updating system, so taxres could not be added and they would process orders when updated. The message claimed the order was taken but final amount wasn't  available yet. I too, ordered something not gone through  yet

Honored Contributor
Posts: 13,913
Registered: ‎03-10-2010

Hey @Alan15

 

Yep! That someone is Customer Service. Pick up your telli and give 'em a call. Simple, eh?

 

 

 

hckynut

hckynut(john)
Esteemed Contributor
Posts: 5,753
Registered: ‎08-28-2010

@hckynut wrote:

Hey @Alan15

 

Yep! That someone is Customer Service. Pick up your telli and give 'em a call. Simple, eh?

 

 

 

hckynut


wow.  just wow.

Respected Contributor
Posts: 3,442
Registered: ‎03-09-2010

@qbetzforreal wrote:

@hckynut wrote:

Hey @Alan15

 

Yep! That someone is Customer Service. Pick up your telli and give 'em a call. Simple, eh?

 

 

 

hckynut


wow.  just wow.


Wow?  It's another first time poster complaining about QVC.  It's something we see here every year and 99% never come back to post a followup or are every seen again.  It's simply common sense to call or e-mail the company when having problems and that's what most people do.  I have no idea why anyone with a legit complaint would not do that. 

Esteemed Contributor
Posts: 5,753
Registered: ‎08-28-2010

@glb613 wrote:

@qbetzforreal wrote:

@hckynut wrote:

Hey @Alan15

 

Yep! That someone is Customer Service. Pick up your telli and give 'em a call. Simple, eh?

 

 

 

hckynut


wow.  just wow.


Wow?  It's another first time poster complaining about QVC.  It's something we see here every year and 99% never come back to post a followup or are every seen again.  It's simply common sense to call or e-mail the company when having problems and that's what most people do.  I have no idea why anyone with a legit complaint would not do that. 


Another wow would be why this bothers you so much. 

Respected Contributor
Posts: 3,442
Registered: ‎03-09-2010

@qbetzforreal wrote:

@glb613 wrote:

@qbetzforreal wrote:

@hckynut wrote:

Hey @Alan15

 

Yep! That someone is Customer Service. Pick up your telli and give 'em a call. Simple, eh?

 

 

 

hckynut


wow.  just wow.


Wow?  It's another first time poster complaining about QVC.  It's something we see here every year and 99% never come back to post a followup or are every seen again.  It's simply common sense to call or e-mail the company when having problems and that's what most people do.  I have no idea why anyone with a legit complaint would not do that. 


Another wow would be why this bothers you so much. 


It doesn't but, I like bothering you.