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06-20-2019 03:14 PM
Just activated last night and all seems to work EXCEPT I cannot access Voice Mail by tapping the Icon. Called Tracfone 3 times and they cannot fix. They say I need to use VM by dialing *86 and follow prompts. Does anyone with more knowledge than these people have any suggestions? It's not a huge deal but it is a new phone and I am not happy.
06-20-2019 04:52 PM
The tracfone i had before was a LG premire...and was told same thing..so i wouldn't use it...too much trouble for me also!
I now have the Moto G6...and not sure if i will set " voice mail up...."
I tell family and friends..send me a text message,
"but"
if you call and i don't answer it ...send me a text!;
LOL!!
06-20-2019 08:20 PM
First you have to set up your voicemail.
That's where you select your password, record your greeting, etc.
I found that on page 18 of your owners manual.
Once that's done, to access your voicemail go to home screen, tap phone icon, touch & hold voicemail icon and follow the prompts.
I found that on page 110 of your manual, presuming you have a Galaxy J3 Orbit (QVC item E242592).
They show 3 Orbit's, 3 different item numbers, and you didn't say which QVC item you bought..
I haven't set up my voicemail on my last two TracFone's.
Why should I? This is not 1985!
When people leave a voicemail and I call them back, they repeat everything they said in the voicemail anyhow.
Never fails.
Learned on my first TracFone once you set up the voicemail you can't un-do it.
06-21-2019 06:50 AM
All I do on my Tracfone is open the phone icon and go to the numbers that you dial. Hold down the number 1 for a few seconds and it asks for your PIN number then you hit the
# sign. It says you have ( it tells you if and how many voice messages you have) say 3 voice mail messages and to hear them Press 1. Then to erase Press 7. Press 1 after each one.
Exit out.
I have the Tracfone Fiesta 2.
Hope this helps.
06-23-2019 07:35 PM - edited 06-23-2019 07:39 PM
I can think of other ways to get your voicemail messages.
Other ways that are quicker 🐌 than this.
But since @bargainsgirl called TracFone staff asking how to use this feature,
this is the method she wants to use.
06-23-2019 07:38 PM
just curious whether it's working?
I'm going to have to buy a new TracFone soon. Looks like they're phasing out the 3G line.
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