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Respected Contributor
Posts: 3,158
Registered: ‎01-13-2012

Just activated last night and all seems to work EXCEPT I cannot access Voice Mail by tapping the Icon.  Called Tracfone 3 times and they cannot fix.  They say I need to use VM by dialing *86 and  follow prompts.  Does anyone with more knowledge than these people have any suggestions?  It's not a huge deal but it is a new phone and I am not happy.

Honored Contributor
Posts: 16,025
Registered: ‎06-15-2015

@bargainsgirl 

 

The  tracfone i had before was a LG premire...and was told same thing..so i wouldn't use it...too much trouble for me   also!

 

I now have the Moto G6...and not sure if i will set " voice mail up...."

 

I tell family and friends..send me a text message,

"but"

if you call and i don't answer it ...send me a text!;

 

LOL!!

preds 06-21-20
"Always be thankful andyou'll have more than you know."
Esteemed Contributor
Posts: 6,788
Registered: ‎08-18-2016

   @bargainsgirl 

First you have to set up your voicemail.

That's where you select your password, record your greeting, etc.

I found that on page 18 of your owners manual.

 

Once that's done, to access your voicemail go to home screen, tap phone icon, touch & hold voicemail icon and follow the prompts.

 

I found that on page 110 of your  manual, presuming you have a Galaxy J3 Orbit (QVC item E242592).

They show 3 Orbit's, 3 different item numbers, and you didn't say which QVC item you bought..

 

 

 

I haven't set up my voicemail on my last two TracFone's.

Why should I? This is not 1985!

 

When people leave a voicemail and I call them back, they repeat everything they said in the voicemail anyhow.

Never fails.

 

Learned on my first TracFone once you set up the voicemail you can't un-do it.

Respected Contributor
Posts: 2,007
Registered: ‎03-09-2010

All I do on my Tracfone is open the phone icon and go to the numbers that you dial. Hold down the number 1 for a few seconds and it asks for your PIN number then you hit the

 # sign. It says you have ( it tells you if and how many voice messages you have)  say 3 voice mail messages and to hear them Press 1. Then to erase Press 7. Press 1 after each one.

Exit out.

I have the Tracfone Fiesta 2.

Hope this helps.

 

Esteemed Contributor
Posts: 6,788
Registered: ‎08-18-2016

Re: New Samsung Orbit

[ Edited ]

I can think of other ways to get your voicemail messages.

Other ways that are quicker 🐌 than this.

 

But since @bargainsgirl called TracFone staff asking how to use this feature,

this is the method she wants to use.

Esteemed Contributor
Posts: 6,788
Registered: ‎08-18-2016

just curious whether it's working?

I'm going to have to buy a new TracFone soon. Looks like they're phasing out the 3G line.