Electronics

[Ainhisg]

@SouthernBee go back up to @jackthebear 's post and follow the instructions he or she provided. After you've removed the device from your account (this is completely different from resetting it), it can be given away or sold. It can't be connected to you in any way.

[SouthernBee]

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@Ainhisg wrote:

@SouthernBee go back up to @jackthebear 's post and follow the instructions he or she provided. After you've removed the device from your account (this is completely different from resetting it), it can be given away or sold. It can't be connected to you in any way.

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@Ainhisg : I left my iPad with my friend hoping that maybe one of her grandkids could help. We are trying to get together this week.

[gadgetgal613]

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@SouthernBee wrote:

Hi Y'all: I was going to give my iPad to my elderly friend. Her  children gave her the 2nd generation Ipad  that they previously used.She forgot the email address and password. She has old photos on it and only uses it to play games.  She doesn't  want to do a factory reset. Then the family gave her  another iPad that is maybe 5 years . She forgot the email and password. Son tried to help. Some issues not certain with both ipads. She prefers iPad but can't afford one and just wants something to send and receive emails and play games.  She is 81. I have already done a factory reset on my ipad.  They have tried to change the email address and password and  received different error messages or whatever. What's the easiest way or if possible to set up my old iPad for her to use. I will start a notebook for her to have all the information written down for her. I hope someone can understand this and possibly help. Thanks y'all.

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You're nicer than I am.  I wouldn't give her a choice.  I would reset, start over and write everything down. 

[Toot1920]

@SouthernBee, I know that you wrote that you already gave her your IPad. If the only thing that she wants to save from her old iPad is her photos, someone can get her a picture keeper (they have on QVC) and other retailers. That way she can store them on that and also put them on new device. That way a new Apple log in can be done and wtitten down so everyone remembers what it is. If she knows what email she's used for her Apple account, might have a "forgot your password " that will email her a link to reset it. Or maybe calling Apple would help. 

[SouthernBee]

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@Toot1920 wrote:

@SouthernBee, I know that you wrote that you already gave her your IPad. If the only thing that she wants to save from her old iPad is her photos, someone can get her a picture keeper (they have on QVC) and other retailers. That way she can store them on that and also put them on new device. That way a new Apple log in can be done and wtitten down so everyone remembers what it is. If she knows what email she's used for her Apple account, might have a "forgot your password " that will email her a link to reset it. Or maybe calling Apple would help. 

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@Toot1920 : I need to research this picture keeper.  She doesn't  have a smart phone or any other device. I called Apple and not much .

[SouthernBee]

@Toot1920 @gadgetgal613 @Ainhisg @Bhvbum @jackthebear :Hope that I included everyone. This morning decided to call Apple customer service again.Told the 2nd generation  iPad is obsolete and just do nothing with it. Suggested see if family can find the receipt or previous carrier and more help available. I advised that's not possible and complicated.  Stated really difficult If she has forgot : email, password and code. They asked if I remembered or had her old e-mail and then do : forgot password.

I asked what or how should I set up my old iPad for her: told to start over and use different information.

[jackthebear]

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@SouthernBee wrote:

@Toot1920 @gadgetgal613 @Ainhisg @Bhvbum @jackthebear :Hope that I included everyone. This morning decided to call Apple customer service again.Told the 2nd generation  iPad is obsolete and just do nothing with it. Suggested see if family can find the receipt or previous carrier and more help available. I advised that's not possible and complicated.  Stated really difficult If she has forgot : email, password and code. They asked if I remembered or had her old e-mail and then do : forgot password.

I asked what or how should I set up my old iPad for her: told to start over and use different information.

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give to apple to recycle you might get something for it.